Used 2023 Mazda CX-5 for sale near Gig Harbor, WA

BMW always performs exceptional service for my car. Staff are friendly and helpful and meet or exceed my expectations.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

The vehicles are top notch , the customer service is plus 10 , overall a wonderful experience in the purchase since our car was totaled. Thank you all there at CarMax for your professionalizm and help during this time. A Special Thank You too Zackery " what a salesman " .

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

Great experience, friendly staff, smooth process without any pressure, fair pricing. Would recommend! Provided carfax and inspection.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

I visited Gene Pankey Motors after seeing some vehicles on their website that seemed interesting. There was no pressure, everyone was nice, it was a small store and they explained the care they go through to find these cars that it seems would be difficult for a "big dealership" would struggle to do when going through so much more inventory. I would normally be a little bit more skeptical about the little dealerships, especially on South Tacoma Way. They had the best interest rates around, and shopped me with all the best rates at all the credit unions in the area. After making my decision and applying for financing I was approved and able to leave in about 35 minutes to sign all the documents. It was nice not having to spend all day at a dealership. Glad I stopped by this place.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

I have one complaint. When I bought my car I presented my DD214 to the closing person to get my Purple Heart license plate. When I got a plate which was delivered to the dealership it was NOT a Purple Heart license plate. Turns out a Purple Heart license plate can only be mailed directly to the vehicle owner and NOT to the dealership. The application had to be resubmitted for the plate which I got in the mail, and, I had to file for a refund of the fees which should not have been paid. However, not all the fees paid in error and charged to me on closing were refundable. So, if you're going to apply for a Purple Heart license plate, remember Titus-Will may be ignorant (hard to believe) on the process. I would have thought such a large dealership should have known the state limitation on the mailing of these plates. So I am out some dollars.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

Best experience ever with a dealership repair...wanted a new key fob programmed, wrong one sent, they managed to get it all done anyway and were helpful and friendly in the process!

We had a great experience working with Jensen to buy our Nissan Leaf. He’s straightforward, honest, no high pressure. He listened to what we wanted and responded accordingly. He did share his opinions when asked but again was never slimy or pushy. Highly recommend working with him.

The Team troubleshoot our unit quickly and correct. very courteous and helpful. a pleasure to work with and excited for future business

Thank you tomorrow. Richard Samuel good service 👌 for his good attitude when I come in Titus-will use car deler in lakewood.

Alper made the experience great. Kept you up you up to date on the progress. He is exceptional as is Ford of Bellevue.

I am very happy with the service department at Sunset Kia. I’ve had a few vehicles and every time I get good service and the customer service reps are very nice and knowledgeable.

I’ve been buying cars for a long time and the experience has been generally bad. Sales people not knowing about the product, the negotiation hassle, trips to the manager, unnecessary and overpriced options etc. what a refreshing change at NW BMW. Morgan was a pleasure to deal with. Negotiations were pleasant and short, finance was a breeze and insurance a delight. Even the “genius” who helped set up the car was great. It’s a pity this is likely my last car. It seem as though I saved the best until last.

I hate the back-and-forth of buying a car. There is none of that at Carmax. Prices are not negotiable but since you know how much a particular car is, you can shop around. I found the car I wanted was priced right compared to KBB and other listings with private and dealer sales. After I decided to purchase the car, I was out of there within 1 hour.