Used Mazda CX-5 Touring for sale near Needham, MA

Most of my dealings were with Chan. He kept me updated throughout the process without putting any pressure on me to buy or not to buy. I finally did purchase a2020 Fiat 124 spider Abarth. The car is everything Chan said it was. Couldn’t be more pleased.

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

The team was friendly and helpful throughout the process and I?m loving my new car. All questions were answered efficiently and the staff was not pushy at all.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

We recently bought a car at Padula. Joe and Can and staff were amazing. We were very satisfied. Barb and Greg Byrd

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

For the most part I really like my 2013 Mazda. When I stop the car and try to turn off the ignition it doesn’t turn off the engine. In order to turn off the engine and electrical, I have to restart the cart and pump the gear shifter several times and then turn off the ignition. My wife used to drive a Mazda MPV had the same issue.

I got there they checked my car in the truck it away. We discussed what I needed to have done and told them to do whatever they needed to do to fix it and hour and 10 minutes later it was all set to go. I was impressed with the video That they sent me explaining what they did. I thought that was pretty interesting.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

My best car buying experience! You can trust Derek. He and Lisa were so helpful and supportive throughout the process and their communication was outstanding. He and his crew make things happen…fast. Not your typical used car dealership. Highly recommend.

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

I can't thank Imperial enough for a wonderful car shopping experience. I shopped around for awhile found what I was looking for here in Mendon drove the hour and couldn't be happier. Thank You Keith Phaneuf for your kindness along with everyone else there at Imperial. I would highly recommend them for a vehicle.

I see a lot of complaints on this car. Maybe from a different class. I grew up lower middle class so the fact that I've had this car for 5 years and the only issue I've had is the compressor...im happy.

I recently purchased a car from this dealership, and I am extremely satisfied with my experience. They have a wide selection of vehicles to suit any taste and Great dealership with a fantastic selection of cars. The staff was friendly and helpful, making the buying process easy and stress-free. Highly recommend!

I did a lot of research before buying this car for my teen son. He was in a pretty significant accident in the car (he was rear ended on an Interstate). The car is likely totalled, and he didn't have any injuries. The driver seat actually reclined him (not sure if this is safety feature) when his car was thrown from the freeway sliding into a grass median. The seat bottom did break (it was split with the insides of the seat showing). With the speed of impact and the damage to the car I am amazed he walked away unhurt. I will be looking for a replacement with the exact same car.

My wife and I purchased a 2025 Honda CR-V Hybrid at the end of 2024 , and found our experience with Emily Gregory to be excellent. Emily was very knowledgeable and pleasant to work with. She explained our options in detail and was very patient in answering all of our questions. That was throughout the sales process and when we picked up the car. When returning to pick up the plates and registration, Emily made sure we were comfortable with many of the features on the car . We would highly recommend Emily Gregory when you are ready to purchase a vehicle. The reason we asked for Emily was because of her positive reviews. Judy and Paul C.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

All aspects, before, during, and after the purchase were exceptional. It really did not feel like dealing with a for-profit business.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Great experience; Professional, courteous, and no pressure attitude made the process smooth and enjoyable. The sales person (Troy) understood our needs and provided good guidance to help us make an informed decision. The finance department (Vardan) added to the positive experience by explaining our warranty options, while fast processing the transaction thus making sure we are out of the dealership in no time. I should add that we chose Sentry West Mazda over other dealers because it has high ratings, and we were not disappointed!

Test drove a used 2019 CX-5 two days ago and loved it. However, the exterior had a number of scratches and no sunroof, which is a must. Came home, looked online and found an immaculate 2018 CX-5 with only 31K miles at a Mazda dealer 70 miles away. Test drove it this morning and brought it home this afternoon. Smooth acceleration, quiet cabin, absorbs bumps nicely. Feels like driving a much more expensive care. Touring model gives you all the features you would expect in a much more expensive car. Looking forward to many years of driving comfort and enjoyment. PS Took a very critical friend with me to check out the car, and he had nothing but praise for it.

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

Purchased as my commuter vehicle, plenty of room for my work gear, very comfortable and a smooth ride to boot. easily getting 28-31 mpg is also nice!

Everyone was so helpful and sweet, especially Duarte! Had a quick and smooth experience with him and got my brand new Mazda CX 30! Very organized and answered all of my questions.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

I had a very good experience at METRO WEST AUTO SALES. The girl who works the front desk, YANA, was very helpful and pleasant. She answered all my my questions and got the sale done fast and easy. I had a few minor issues that needed to be looked at after the sale. A man named JIM was very helpful to get the issues straightened out very quickly. All in all I would recommend buying a car from METRO WEST AUTO SALES! i came all the way from Springfield MA. Thanks for a great experience! Rob the Leprechaun.

I bought my CX-5 used, so not everything is going to be always shiny, spic and span based on the previous owner. Mostly for things that should be in god condition regardless of past ownership for a 6 year old vehicle is pretty good, and shows the Mazda quality I have always been told (This is my first ever Mazda purchase). The exterior is so eye catching, add in the tiny touch of a nice side pin stripe and it looks way above other CX-5's. The Interior is actually not my favorite when it comes to what you would expect from the exterior, but its not horrible, just more dull than expected. I have the Grand Touring with heater leather seats and pretty much all the bells but one thing that has caught my eye is while I looked up my vehicle, unless there was an ADDITIONAL package that came with the already high end trim level, the dash give away that there is a feature I apparently dont have that I wish I did- the front collision sensing and looks like lane assistance. This has baffled me I bought the highest trim and that wasnt included? The Knob based infotainment system is excellent and rivals my last vehicle a 2015 BMW X3, which had the same setup which is so cool! I love the sporty feel but it has way more no sporty get up than expected. Overall, the Bose system is great, sunroof has express open, but not express close, and a very small gas tank for the size of vehicle. Quality wise, it has been amazing though, no engine trouble yet, knock on wood. I would still recommend this to a daily commuter like myself who wants a good used vehicle.

I rarely post reviews, but I I am making an exception because I need to make sure that this gets out! I despise car shopping. I think the cost of vehicles is absurd, and I go into a panic every three years when my lease runs out. I HAD A COMPLETELY DIFFERENT EXPERIENCE AT RON BOUCHARD! I have been telling everybody I know (and don’t!) that if they need a vehicle do not go anywhere else but Ron Bouchard, specifically Lancaster, and ASK FOR LUIS RIVERA! Luis was amazing, and I say that with my whole chest. From the moment we walked in, he was 100% interested in what I needed, NOT what would make him the most money. I was ready to have to plead my case about monthly payments and how I really wanted to buy out the lease when Luis said, unprompted, “You know, you are in a really good position to buy out your lease.” 😳 The relief I felt leaving that dealership is like nothing I have experienced in the last three leases from “Herb”, where the goal is to push you to the absolute max you can pay a month, plus a few extra. Not true at Ron’s house! You can tell they are interested in helping and building trust. They want you to come back! They want you to tell others to go there! Repeat business is critical for these guys, and I want to make sure that they get as much as possible. I also have to mention Eddie Osorio, the finance manager we worked with. Again, completely transparent about what was happening at every turn. Numbers make my head hurt, but Eddie clearly explained everything with no high pressure sales, just the pros and cons of each option. I could not be happier with the outcome. Putting business aside, these are just really good human beings. Good energy throughout the entire dealership. I could not have imagined I would be raving about a car buying experience, but here we are! Look, there are a million places to get a car. I have spent days of my precious free time over the years trying to find the best deal, the lowest payment, etc. Do not waste your time. Just go here first. And ask for LUIS RIVERA! You won’t be disappointed. 👍🏻

I recently purchased a used 2017 CX-5 Mazda and I LOVE everything about it. I have always been a Honda fan but after this purchase, I just like everything about it. It opened up new possibilities for the Mazda line. It is great on gas, especially for commuting. It is comfortable and there is a considerable amount of trunk/cargo space in the back. That in itself is a plus! I feel safe in this car and it is dependable.

Dropped van off early. Found video of problems via text on my phone in less than an hour’s Video was great ideaa. I replied agreeing okaying recommended repairs. Oddly my reply went somewhere else instead of service mgr. No worries as work was done nicely and van was ready when promised. Pricing is what it is. $361 for a belt tensioner? I’d rather have it done right than cheap.

Its a nice car but its false censor issues are terrible. I have 86k miles on mine is a 2017 Cx5 awd Grand touring. Paint chips very easy Battery does not last as long asbit should. I love it but I wish it was bigger! They should have 20 inch tires not 19 inch. Doors are very light and can open quickbon a wind storm.