New and used 2025 Mazda Mazda3 2.5 S Preferred for sale near New Windsor, MD

The service department staff is always courteous and professional. I have never has a bad experience.

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

Great experience with mazda Catonsville. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up.

Great customer service whether purchasing or repairing....Fitzgeralds gives the best ...4 cars and counting.. i will only purchase here! Any problems, I call Kim...a service expert...any great cars...our salesman John...people make your business!

Great experience with Jacky !! He was fast and very thorough and professional.I recommend him for all car needs

Just had an amazing experience at heritage mazda towson. My salesperson jenna made the whole experience as smooth and stress free as any experience I've ever had at a dealership.

Buy a car from Rudy, and know a professional gave you all the info you needed to make a smart purchase.

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

James wilder. All day every day, incredible salesmen. So helpful, not pushy, and just a great guy. Left with my mom's dream car with the price we wanted. If you end up with him, you'll end up happy. Took a lot of negotiating for the trade in though. First offer was pretty insulting.

Todd Patton is the best sales rep ever he went out of his way above and beyond to pull strings to get me the car I wanted before it was supposed to be released

Adam and Akiel are quite great and made it hassle free buying process, thanks again.

Great care for my needs and excellent service. A true professional. Will be be back.

5 Stars! I had an excellent experience at Heritage Mazda Towson! James, my dealer, was professional, knowledgeable, and made the car-buying process smooth and stress-free. Ben, the finance manager, was equally great—clear, efficient, and helpful in explaining everything. I couldn’t be happier with my new car and the outstanding service I received. Highly recommend this team if you’re in the market for a vehicle!

James was great. Let me know about all the extra bells and whistles but didn’t pressure me to purchase. He was relaxed and friendly throughout the entire process. Recommended!