Used Toyota Prius c for Sale

Trade-In process was not what we expected. It wasn’t transparent about what they were doing, and when we ran out to the car to get our insurance card they advised us they drove the car around the lot and had moved it. Not an issue, just would’ve been nice to know they were going to take our car for a drive. Trade in value offered was lower than KBB value for trade in. That was a bit of a joke, however, it’s to be expected these days. Still not enjoyable. We came to look at a brand new 2019 4Runner trd pro. We were given the opportunity to take it for a drive in the lot to keep the miles low. Due to the new shocks on this year, it made it harder to really understand if it was worth opting for the more expensive 2019 or getting a 2018. This experience could be better considering the Fox shocks package on the new. The all weather mats inside were for a Lexus, not a 4Runner or a trd pro. The manager seemed to scoff a bit when I asked if they could get us the 4Runner all weather mats that belong with the package, considering it was an extra $100+ upgrade added to the price. I was told some story about how they’re made in the same factory as the Lexus, blah blah blah and had to really persist that if I was going to pay the upgrade charge on MSRP, I wanted the official mats for my make/model, not a Lexus. Finally got them thanks to our salesman continuing to ask for us. The buying process was pretty straight forward, it just took forever and could have been streamlined to be far more efficient for the buyer, and the staff. Our salesman was very nice and was very accommodating of our 9month old who was not approving of our intentions to be at a dealership instead of his play area. :) Due to the weekend hours, I was not able to call my credit union for finance. I opted to sign what they offered with the expectation that I had a week to gain my own financing or default to their offer. This was a nice option and would have allowed me to contact my credit union Monday. However, once in the finance office we were told it only saved a couple hundred dollars in interest, so no sense trying to get our own financing and taking a week to close. So the added pressure of closing then vs in a week was an obvious one. It did make me feel a little under valued as a paying customer to know my perception of saving a few hundred vs his perception of a few hundred was no where near the same. Typical finance guy, but could leave some room for improvement there. We did really like the add on options for maintenance, warranty, etc and thought it was a nice added value for the purchase we were making. Upon purchase, our salesman offered to take pictures for us next to our nice brand new 4Runner with 5 miles! It was very nice that he stayed late until we completed finance steps and walked us out to the car. A few weeks later we called up our salesman since we were in the area and he ran our 4Runner through a free quick car wash and tire shine. That was a nice perk and really showed customer service above and beyond.

Toyota has a recall on engine. Koons Tysons Corner Toyota dealer informed me and completed the check-up and updated the software. The entire process is streamlined, fast, and professional.

They gave me the info what I want but they were not friendly. The price was ok but it was not great. They have larger selection than the others. Not playing with hidden price or options

We had a very positive experience shopping for a used car. Rickey Lawrenson was very helpful and not high pressure. Would go back in the future.

Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

I visited the Service Department of Koons Arlington Toyota on Friday morning (Black Friday) for the first time, and for my first scheduled 6 month service on our new 2018 Toyota Yaris iA sedan, which was ranked the safest subcompact on the market. For a subcompact, it has more features that most compacts have and is a pleasure to drive. As we are low mileage drivers and had just under 1,000 miles on the car, I was wondering why I had to service it at six months. I was thinking maybe so the dealership could make more money. Well, I was wrong. I approached Mr. Mehedi Patwary the Assistant Service Manager to turn my car in. After reviewing the paperwork and mileage, he advised that I should wait until the 8 month point to turn it in for the first service so that I could get all three free services spread out evenly over the 24 month free service period. And he added that the Warranty would not be negatively affected. I found Mr. Patwary to be very professional, customer oriented and very easy to work with. I was more than pleasantly surprised by his focus on my personal situation. Later that afternoon, the low tire pressure warning light went on, but upon inspecting the tires, none was losing air to the point that I had to be worried. So this morning, Saturday, Nov. 24th, I took it back and wow, was the service department busy. I re-approached Mr. Patwary thinking he probably couldn't be bothered as it was so busy, but again, I was very pleasantly surprised. He stopped what he was doing, listened to me and simply said please let me have the keys and I'll have someone reset the light after insuring all four tires were brought back up proper tire pressure right away! The car had been sitting as I purchased it over the internet some months ago for my wife who had returned to the U.S. a few months before I could. When they were working the fix for the tire pressure warning light, he came back to me and advised me that the car did not have the required Virginia safety inspection on it, asking if they could do it for me then. I had been unaware of this as I was overseas. I said yes, please. They did and everything was done with the car given back to me in about 30 minutes, a miracle in view of how busy they were. In my 40+ years of buying and driving cars, I have never received such professional customer service from any dealership's customer service department. Koons Arlington Toyota will get my service business for years to come, thanks to the superior customer service provided by Mr. Mehedi Patwary.

Best buying experience ever for a new car purchase. I was fortunate to be served by salesman Federico Cura-probably the hardest working salesman I've ever known. Federico was curtious, respectful, extremely caring, and very knowledgeable about all available cars for sale. I felt he worked hard to fulfill my needs. Federico is very polite and extremely in tune with the customer. He and Sales Manager Chris were a pleasure to work with. I especially enjoyed the low pressure sales environment. Thanks Federico and Chris for making this purchase a most positive experience!

Thank you Koons for this awesome purchase! Honestly, I came in for service on my Prius, and Oscar was quite polite at the counter. Made sure I was able to get in (even though there was a long wait) But as I waited for my car to get serviced, I was checking out this new car that has been catching my eye for a while (2018 Toyotal CHR) and my salesperson Robert Bacon was the best! I came and he helped every step of the way. I left with a new Toyota CHR (the color I actually wanted) and they made sure to be there, even after I bought my car weeks later. I will say I have been a Koons driver for over 5 years. My first sales person was actually Lori Bacon in Woodbridge (no relation to Robert lol). So was it fate that I stayed a loyal Koons driver? Perhaps. But I really love my car and the compliments have been pouring in. Hopefully Toyota brings the Hybrid over to the states, but they want to make sure people actually lean towards this crossover-type of vehicle. It definitely looks even better after I tinted it out. Thanks Koons, thanks Robert , and thanks Oscar!

I would like to take this opportunity to express our delight with the wonderful service we received yesterday when we purchasing a vehicle at Koons Arlington Toyota. These days it is not often that a sales person goes beyond the extra mile to ensure a client’s piece of mind and satisfaction, however it simply was a pleasure dealing with Jeffrey Korn. He took every measure to ensure that his service delivery was impeccable from start to conclusion of our dealings. It is good to know that there are some companies that still believe in good client services. Jeff Thank you for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. I'm happy with the car we purchased, and we are not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, You can be sure that when we are ready to upgrade or if we have any friends looking to buy new cars in the future, I'll be sending them to Koons Arlington Toyota, and telling them to ask for Jeffrey Korn. Once again it was a pleasure doing business at your company and I hope that the relationship we have developed with Jeffrey Korn and your company will be a longstanding one. Kind regards Betty and Dave

Although I did not purchase a vehicle from this dealer, I had a wonderful experience with Ogbe, a used car salesman. He was extremely attentive and very flexible. He also demonstrated a great deal patience with my son during a test drive. I would definitely recommend contacting Ogbe at Landmark if you're in the market for a vehicle.

Walid - the owner makes shopping for a used car a pleasant experience. He's knowledgeable, honest, and not pushy. He answered my questions and explained options during my used car search. Walid advised me which of the three makes I was considering would be best for me - and why. If you want a fancy showroom - look elsewhere. If you want a good experience - look here.

Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.

Finding the car you like and want to buy is easy today with all the online resources. Finding the IDEAL car salesperson is not that easy unless you stop by or arrange an appointment with IRIS HARLEY at Volvo Cars Silver Spring. We were fortunate to be introduced to her when we went to look at a car we found online at her dealership. With all the bells and whistles on the cars today it is great to find Iris who knows her Volvo cars inside and out. She gave us great insight into what the car was about and knew what she was talking about. When we went to pick up the car she gave us a thorough introduction and overview of each and every bell and whistle. She gave us all the time we needed to feel comfortable when driving away. If you are in the market for a Volvo, which you should be, this is our fourth, get in touch with Iris and make the car buying issue a smooth and believe it or not, enjoyable process. She is a delight. Her Sales Manager Noah Greaney is also an asset to the dealership. Straight forward and easy to work with. You can tell he has a strong background in the automotive industry with a yes, sense of humor too!!

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

I would recommend DARCARS of Frederick. It was my first time buying a car with them. Salesman was knowledgeable and very pleasant. Feel like we were treated well and fairly.

Very respectful of my time. Treated with mush respect. I was a little early and everyone was ready to get me started Will always go to this dealership.

My service advisor Paul Sonnhalter gave me the most outstanding service that I am compelled to give him and his service department the utmost respect and recommendation that I have ever given to any service department in my over 42 years of driving and owning a car. A job well done to you PAUL SONNHALTER, I will forever be in debt to you.

Our 16 year old Lexus needed a new alternator. A bit over $2,000. Priced at a Lexus dealership: about one-half that sum. Why the difference in cost? They warranty the work for the life of the car. Let’s figure. What, exactly, IS the expected life of the car?