Used 2021 Mercedes-Benz C-Class C 300 for sale near Cypress, CA

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

This car met all of my expectations. This car is very reliable. All of the features are great. Love the color. Smooth ride on the road

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

This is my second Mercedes-Benz. It’s absolutely the most incredible car I’ve ever owned. I was blessed to be able to custom order this car to have everything I wanted and more inside and out! It literally came straight from Germany to the dealership for me. It drives like a dream. It’s absolutely gorgeous. The technology inside is so amazing! It can drive economically. It can drive more sporty if you want it to. It has so many options and settings for drivers of all kinds. Needless to say, it’s pure luxury inside. You’ll feel incredibly spoiled!

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Not enough miles driven to fairly evaluate but look forward to driving when weather is better. I have high expectations! I'll need time to get used to the console controls.

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!

Even though my Gladiator was in the shop for nearly 8 weeks due to a parts shortage, I had a very positive experience in dealing with the service department. Michele is a top notch service advisor, who genuinely cares about her customers, and is quick to return calls. Thank you Michele, you have a return customer in me.

We want Axel! We have been in the market for buying a used car and had the chance to interact with a lot of used car salesman that left a sour taste. Coming into Cerritos Nissan, I was on my guard because of the predatory experience in this industry. However Cerritos Nissan does it different. After talking to a car sales agent named Axel on the phone, he clarified that unlike other used car companies Cerritos Nissan does NOT have MANDATORY ADD-ONS to mark up the price you see online and was also able to send us *custom* photos of the car we were after. When we arrived to the dealership we were greeted by Axel who was ready to tour with us (did not make us wait) and was extremely knowledgeable and patient as we examined the Vehicle in great detail. Axel is a different breed in terms of how genuine he is about the cars he sells. When we noticed defects in the car he did not brush us off and talked to his manager to see what he can do for us. After 2 visits to the dealership we purchased the car and ever since Axel has been there along the way, checking up on us. The rest of the crew in Cerritos Nissan is also great, hardworking, professional and are multiple tiers above anything else we have seen during our car search. I highly recommend Nissan Cerritos for their honesty and professionalism and if you are looking for a knowledgable, attentive and honest car sales agent ask for Axel!

Cesar in service is a great asset. He makes sure you don't do unnecessary work and the work needed to stay safe. He has even answered my text on his day off to let me know if it was safe to drive my car to service versus having it towed given lights that had come on.

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.

Wow this is hands down the best dealership i went to. Usually I dread the finance part but John Hong my finance manager was a star amongst Stars! I Definitley will let everyone know about Calstar Mercedes led by Armen and company!

My sales person, Reza could not have been more professional or courteous. The purchase of the car surprisingly fast! Can't give enough kudos to all that were involved at the dealership

Love this place , love the service, love how fast my process was to get into my M4 .best dealer I’ve ever made business, super polite , humble and very respectful, they even car washed the vehicle, man come one I was like whatttt!!! Super happy I drove out from Hollywood and I was not disappointed. Check it out for yourself!!!!!!

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

Absolutely the best overall buying experience. Jason Yorker is not a "used car sales," rather a professional automotive concierge. He located that exact vehicle I was looking for, was patient with my questions, but especially negotiated a more than reasonable and fare offer. I can't say enough positive things about my experience from Rob Hassan (General Manager) to Jason Yorker. They all provided an excellent buying experience and attention to detail. From one who hates buying cars, these guys are outstanding and far exceeded my expectations.

Working with Josephine was excellent. She worked hard to find the car I wanted. She was a great communicator and she made me feel comfortable during the whole process.