New and used 2025 Mercedes-Benz C-Class for sale near Englewood Cliffs, NJ

It’s probably one of the best luxury car dealership in New York if not in the country, and Victor Cosme our sales consultant made that possible .

We purchased a new MB GLE at the Mercedes Benz of Orange County dealership a few weeks ago and had an amazing experience. I want to single out Mr. Michael Paccione, who was very knowledgeable and helped us find the perfect car for our needs. He was patient and answered all my questions. We have been looking for a new vehicle since November 2023, and the purchase involved the trade of our old car. At that time, we agreed on the trade-in value. However, searching for the right model took longer than anticipated, and we got our new wheels in January 2024. Although the Blue Book value of our trade-in vehicle dropped in 2024, the dealership honored our agreement made in November of 2023. In addition, the dealership gave us another discount for the inconvenience of waiting so long for the delivery of our new car. The financing options presented by Mr. Thomas Tzimoulis were explained in detail and were also reasonable. I highly recommend this dealership to anyone looking for a new or used car.

Buying or leasing a car can be quick & painless! It was for me here. I worked with Tom Knoblock Jr. and Robert. Excellent from start to finish. Thanks guys! I love my new GLB.

I am still interested in upgrading my 2003 SL 500 to a 2015 SL400. They immediately responded red to my inquiry. I am planning on visiting the dealership this week.

Dave and the team were wonderful. Truly…the entire process was seamless, all parties must have communicated as every aspect of what they promised was delivered. They really appeared to want to be helpful and their ability to make waiting time at a dealership non-existent was exceptional. Great team!

Jay Woodson was the person who helped me. He was my agent this time as well as my last visit. He is always courteous and helpful and answers any questions I may have. He is an asset to Mercedes and I give him five stars.

One of the top Mercedes dealerships on the east coast! Thanks for all your help Tim

John kept me apprised of the status of my service. I was in and out in a timely manner. Any additional services were provided at that appointment.

David Hooks the Salesman was wonderful to work with.He was thoughtful, answered all of our questions, knew the vehicle well. He understood that we were traveling from about three hours away and was always ready for us when we arrived.

My sale rep Thomas D was very helpful and it was a very good experience.

Video was very informative in showing the different parts of the car that were inspected. Personnel were polite and courteous. Very respectful.

Friendly and knowledgeable staff. Went above and beyond to get the car we desired. Very appreciative of there work

Annual service ++ including recall servicing of front brake hoses and ECM software updates. Also coordinated with a glass company to replace & calibrate a cracked windshield

Purchased New E450 in January, 2025. Salesman Vinnie Altonello was very accommodating and courteous. Process was rather complicated but handled well to our satisfaction. The finance portion of the sales process also handled very professionally.

Gary Fuller was great, not pushy and got us exactly what we wanted. You can?t go wrong with Gary! We will definitely return for our next car.

They were bery responsive and great follow up by sales staff. The dealership also tried hard to find the right vehicle.

Came in with family to return their lease and help them with the process. To be clear, we had an absolutely fantastic experience here. Let?s start with some history and establish the historically bad here for context: We came in for a lease return following a pretty poor experience with our first gen GLB. It was riddled with small electronics and misc issues within the first 100 miles. No that?s not a typo, borderline lemon it was that bad. We barely drove it 100 ish miles and already had noises and what might as well been a Christmas tree on the dash. However because these issues, and there were many, were small and not catastrophically bad in terms of safety and driveability, there was only so much we could do (or wanted to waste time doing). All of the issues were either addressed after multiple visits or simply not addressed at all after being given a half baked reason. We were literally told a loud squeaking noise on cold start and one that came back longer drives were ?characteristic? of the vehicle because they ?started a few other GLB?s on the lot and it made the same noise?. I?ll let the readers process that (it was fixed TWO years later btw). A real shame at the end of the day, but let?s chalk it up to bad luck and 1st gen issues (production location of the GLB aside). To be clear, my family and I have been customers of this dealership for over 10 years now and have always had good experiences up until the GLB, just wanted to highlight this experience after not having very many redeeming factors up until we met Isabelle. Now the good, and I cannot stress this part enough in my thanks: I don?t often write reviews, least of all for dealerships, but considering what a fantastic experience we had at Mercedes-Benz Arcadia recently, I really felt compelled to do so. After a number of not so great experiences during our GLB ownership, something we shared upon sitting down, Isabelle was quick to acknowledge it and immediately took the steps to help us get into what we wanted. She not only took the time to get to know both of individually, but also made it personable and more importantly, organic. We all know what these conversations are for, but to have it done on a way where it wasn?t forced and life experiences are shared goes a long way. All of this to say, it felt like less of a forced or rush transaction, and more of a conversation first. Something you?d be hard pressed to find in sales now, especially in so automotive sales in any capacity. Isabelle made sure we were able to look at any vehicle we wanted, even if it was parked in a dark corner of the cosmos. She went and grabbed each vehicle and pulled it right up for us to take a look at, even if it was the same spec, same color. She made sure we were sure of what we wanted before discussing anything else and really took the time to do it. She also fought for the numbers we had in mind and did everything she could to make it happen vs the ol? wait and bait approach. Isabelle was an absolute 11/10 from start to finish. She was patient, understanding, detailed, and very attentive to our needs. A rare find in the automotive sales let alone auto service industry. If I owned or managed this dealership in any capacity, I would fight to retain this woman and promote her at all costs. We will definitely be coming back to Mercedes-Benz of Arcadia for another vehicle and will certainly refer people to this dealership again. Many thanks to Isabelle W. for her patience and generosity. Special thanks to Finance Manager Billy Kwan as well for the very quick and efficient paperwork process. Your kindness and generosity does not go unnoticed. To the management at Mercedes-Benz Arcadia, if you ever stumble upon this or catch wind of it, please do give Isabelle and Billy our many thanks. They deserve recognition for their exemplary service.

Great experience! Michael and Constantine were super easy to work with. Wish every dealership was like this! Thanks!