New and used 2025 Mercedes-Benz C-Class for sale near Highland, MD

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

From setting up the appointment to making a deal...Timothy made the experience at Mercedes of Owings Mills superb. I’d highly recommend this dealership and sales consultant. 5 stars!

Jon and Brandon, my service writer and technician, were very responsive and communicated to me what my CLS550 needed and what could wait a bit longer. Many dealers simply attempt to scare you that your Mercedes-Benz is going to break down if you do t get everything recommended repaired on the spot.

I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

I recently had my vehicle serviced. Dakari Merrill was my service advisor. It was just happenstance that I asked him about the A service. I met him a year ago and was so pleased about his guidance and recommendations. So I just happened to ask him this time without realizing it was him. I was so excited that I chose him out of the other service consultants that morning. He exemplifies the service provided by this dealership associated with Mercedes-Benz vehicles. The top notch reputation and service you expect from Mercedes-Benz delivers every time. I strongly recommend asking for Dakari Merrill as your service advisor when having your vehicle serviced. He is extremely knowledgeable and provides guidance about your service requirements. He exceeded my expectations each time. I’ve had my service at Mercedes-Benz of Annapolis in the past. I’m so glad I chose Koons of Catonsville instead of the Annapolis center. Great job Dakari!!!! Clearly a 5 star evaluation.

Took my 2011 e350 coupe in because I lost my only key fob. They did a great job getting me a new key and programming it. Good service ! The best part was my service advisor Andre. He kept me informed throughout the entire process. Great job Andre !

My service rep is the best ive ever experience, came in for A service for my C 300 coupe This is my 2nd auto from this established, i drive from Columbia HE3

Jay Woodson was the person who helped me. He was my agent this time as well as my last visit. He is always courteous and helpful and answers any questions I may have. He is an asset to Mercedes and I give him five stars.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Yulila was super friendly and helpful. She didn’t pressure us and gave us great info. Super happy with our purchase

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.