New and used 2025 Mercedes-Benz C-Class for sale near Parma Heights, OH

Great customer service. The Penske group really understands the life time value of a customer. Great customer service

HIGHLY recommend working with Frank Waite for your next purchase or lease. This is the second vehicle I have leased with him. His product knowledge was extensive. His attention to detail and excellent follow up was impressive and appreciated. He was mindful of my schedule. Frank was easily accessible even answering calls after hours. A true professional and a pleasure to deal with. He is, perhaps more importantly, a super nice guy! Great guy! Great car!

The team at Mercedes-Benz of Willoughby provided excellent customer service during the purchase of our new vehicle. Sales, finance, service and management worked together to ensure that the customer experience was tailored to our specific needs. The sales team listened and patiently allowed us to demo several vehicles in the dealership (Volvo and Mercedes). Special thanks to Mo Soliman whose product knowledge assisted us in making an informed decision. Brett Leiken ensured that we were aware of all incentives and rebates available during the purchase process. He made himself available during the many phone calls and texts. Ty Whiting navigated us through the closing with transparency and without pressure for the “add one.” The service department made our new Mercedes pristine for delivery. The entire Leiken team made my wife and I feel very special. If in the market, I highly recommend Mercedes-Benz of Willoughby for your next purchase.

Great experience from start to finish. I have not bought a car in a long time and I was impressed with how efficient the process was. Special thank you to Barry Thompson for a stress free and enjoyable experience. He was extremely knowledgeable, patient, kind and helpful. Everyone at the dealership made me feel welcome and at ease. I am very happy with Mercedes Benz of Bedford!

We had a great experience with this group, and the team that helped us was terrific - especially, Frank Waite. The team walked us through all the steps, made the paperwork a breeze, and gave us a thorough tutorial on all the vehicle features to make the most of our new purchase. Would highly recommend Mercedes Benz of Willoughby!!

We recently purchased a GLE 350 from this dealership. It was the best new car buying experience that we have ever had. Kevin Conant was absolutely the greatest! He listened, he researched and he delivered with no hassle on his first attempt. There was no need for negotiation. We absolutely enjoyed the entire process to include the document signing. This is the best review I have ever given to a salesperson and dealership!!! Highly recommend you contact Kevin if you’re interested in a new Benz!

I would like to compliment Mercedes Benz of North Olmsted front receptionist - Star. She is the most pleasant, knowledgeable and helpful receptionist a customer is greeted with. Thank you Star for making everyone welcomed at the dealership!

Once again I’m at my favorite dealership trying to learn how to operate. Gavin has patiently shown me how to navigate from my cell phone to the display scene. Was super helpful.

Experience was actually with the Leikin Volvo side of the building, and my wife and I were pleasantly surprised and very satisfied with the level of service, the professionalism and the friendliness of all the staff. We were out of town buyers that drove a long way to get there, and when we did our eventual CPO XC90 was sitting all cleaned up, very presentable and exactly as described. After hours of research looking for our best value and vehicle choice, we felt like we have gotten a very fair deal for a wonderful CPO vehicle, which Volvo offers a second to none, CPO Warranty with 5yrs and Unlimited Mileage and extendable up to 10yrs, also with Unlimited Mileage. Fairly quick closing and delivery process, great value, friendly service, proper presentation and description, and great value for an out of town purchase with NO Hidden Fees. Wonderful Experience with Bob and Ty.... Thank you immensely!!!

Aaron was our salesman. He was absolutely wonderful to work with. It was our first encounter with Mercedes-Benz and it was a good experience. We didn’t find a car to take home. We’re hoping Aaron will call us back with good news.

I want to especially admit Lorena Hetruc- she's just incredible, that's always a pleasure to deal with her. I'm impressed with her professionalism and customer care. She's very attentive to detail, kindly provides answers to all my questions, and even after the purchase she keeps in touch to find out if everything works well and if there are no complains. She's the best and the most beautiful sales person I've ever worked with! Great job!

They were very professional and efficient. Great knowledge of the vehicle. Atmosphere and showroom were top-notch!