New and used 2025 Mercedes-Benz C-Class for sale near Pico Rivera, CA

Frank was super kind and took care of everything I was worried about with my car. He even found a broken front hook I didn?t notice. I left feeling totally reassured.

I went to see my service man Rob Draper today, it was a fantastic experience! Rob Draper never let me down, he is such a wonderful person to take care of your service needs!! Thank you Rob Draper!!!!

Paul Joval is awesome! He's knowledgeable without being pushy. Me and my husband had texted Paul earlier in the week regarding a SUV we saw online. When we went to the dealership, Paul had the vehicle out and waiting for us to see! Billy in finance was also a gem to work with. Billy ensured that we had everything covered within our price range. Just an awesome overall experience! Thank you

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

It is third time my family returning to this dealership to buy a car . I feel like I?m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT

Professional and effective service especially while my service manager, Sonia, happened to be at lunch. Frank Perri stepped in to take care of my needs with a helpful and effective manner to take care of my needs even though he was very busy at the time - impressive!

Klee Gordon was exceptional , respectful , has a great personality and did the best to accommodate my needs. I highly recommend recommend Klee too help purchase your next vehicle.

Great service, very friendly staff and helpful throughout the whole purchasing process. Detailed information on each step of the purchase. Highly recommended dealership to work with!

It was a good Good experience.I like the car. I like the car. It was a good expience. It was a good experience. It was a good experience and I like the car

Kevin Wang made the entire experience of purchasing my GLC300 truly exceptional! His in-depth knowledge, patience, and attentiveness shone through as he guided me seamlessly through each step. With professionalism and a genuine passion for helping me find the perfect car, Kevin transformed what could have been a stressful process into an enjoyable and effortless one. His friendly demeanor and expertise set him apart as one of the best salespeople I've ever had the pleasure of working with. I also want to extend my gratitude to Kevin?s manager, William, whose leadership and support were evident throughout the process. And a big thank you to Harry, the Finance Manager, who made the financing process clear and easy to understand. His professionalism and dedication ensured everything went smoothly from start to finish. Together, they made the experience outstanding. I wholeheartedly recommend Kevin, William, and Harry to anyone seeking a top-tier car-buying experience!

My sales person, Reza could not have been more professional or courteous. The purchase of the car surprisingly fast! Can't give enough kudos to all that were involved at the dealership

I had some issues with my car, so I took it to the dealership. I was impressed by their service and professionalism. If you're considering buying a Mercedes, that?s the best place to go.

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Very friendly and professional staff. Will recommend to my friends for sure.

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

Monika was excellent from start to finish. She made the experience of buying a car very easy and pleasant. I am most satisfied with her expertise and professionalism.

Great experience all around. Super helpful service and a very good deal with very little hassle or waiting. Would highly recommend to anyone looking for a Mercedes.

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.