New and used 2025 Mercedes-Benz E-Class for sale near Grand Prairie, TX

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Now about my deal, Roy really took care of this from start to finish, his ability to handle this in a timely manner is what won this one, I was actually dealing with two different dealerships and Roy's response time single handedly got it. I know some people don't want to be overwhelmed but I am one that needs to get as much done in a timely manner as possible, my time is valuable and waiting on a salesman to get me information in the 21st century is just not up to par. Roy was very responsive, he knew the care even though you only had it for a few days, he got me pictures from his phone to mine, he got the car file emailed to me which included carfax, I could go on and on. At the time I was on overload but it's nice having all that available to help make the decision. Heck the other vehicle I was looking at I couldn't even get the miles off of it because it was being used as a loaner!! SINGLE POC is the way to go, me trying to talk to manager, or finance, or title people is crap. Great job Sewell and Roy!

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

My service advisor was very good, knowledgeable and polite. Very nice to work with. Would ask for him again. Kept me informed and made it simple.

Wanted more information on the damage to a car and none was giving to me