Used 2024 Mercedes-Benz EQE 350+ for sale near Pasadena, CA

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

We bought a car today and everyone was very helpful, nice, and professional. Thank you Ray and David for all your help! I will definitely recommend Mercedes of Calabasas!

Jerry from the start helped me every step of the way, did everything he could. Very friendly, whole staff made us feel welcomed. I am still thankful they were able to make it all happen. Definitely recommend going to WCA!!

One thing I will say the price on the vehicle is set there is no wiggle room they are already priced low, I agree. What got me was no one was pushing me to buy the guy Alec who helped me take it out for a spin was freaking awesome and showed me some cool features. Antonio the sales rep got me a mind blower 2.49 financing I was sold.

This dealership and service department go above and beyond in the quality of work that they do! I am a TV Executive and have very little time on my hands with all the projects I work on. I am truly grateful that this dealership works so hard to continue to make me the happy customer I am!!! Kevin Malone is the BEST service advisor I have ever worked with, and I will only do business with him! I also enjoy working Leslie for my loaner vehicles and seeing Nikki’s smiling face at the front desk! Keep up the good work team! I have referred lots of my fellow colleagues and family members to this place, and they feel the same way I do!

Excellent service from the shopping to the closing process. I rarely enjoy the car buying process but the team made this smooth and exciting. Thanks!

Ramses Vasquez is a great service advisor. Cares about the customer. Price was better than most Mercedes Benz dealerships I’ve been. I’ll sbring my car here next time. Thank you!

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.

Great service and smooth transaction all the way. Very happy with my car and our sales person. The Used Car Manager was awesome and very kind. We Weill sure be back

Went in there not even expecting to get anything and they were able to hook me up great deal for the Toyota Tundra. The car is 10/10 and they did some magic with the payments, making those indeed affordable. I didn’t have any expectations but left impressed. Thanx!!