Used 2024 Mercedes-Benz GLB 250 for sale near Lake Belvedere Estates, FL

David pays attention to his customers. My car needed a little minor attention after it was completed and David made sure everything was done correctly.

Great customer service! Very pleasant salesman to deal with. Negotiations good and speedy. No fuzzing around. Involved service manager with problem after the purchase and made sure it got fixed right away

My salesman Luke Svanberg was great as was finance guy Rainer! Very thorough in explaining everything.

Just had my 2013 Smart Passion Coupe serviced at this location on 6/07/2022. I have it serviced once every year due to low miles driven each year. This dealer is top shelf and I will continue to use them as long as I own the Smart car.

My experience was satisfactory. I was planning to buy a new car but they didn?t have the car with the color combination I was looking for so they sold me a loner car with 2.500 miles. After a week of driving we had issues with brakes and rear camera. As I am writing this review the car is in the shop.

Very pleased with the sales personnel and manner of conducting business Very relax atmosphere during the car purchase I recommend dealer for a future purchasers

When you walk in please make sure to ask for Julius. He will go above and beyond for you. I walked in just to look at a car and I walk out with my wife?s dream car.

I want to take a few moments and share my recent experience. Eddie not only exceeded my expectations but he changed my perception of the "dealership" experience. I was set on using Carvana as a service to purchase my car but knew I wanted to test drive the Mercedes I was looking to buy. The minute I met Eddie I was greeted with a warm and friendly face that put my mind at ease and allowed me to let my guard down and truly experience what Mercedes has to offer. From making sure I was comfortable with the financing (Nick was fantastic) to setting up a time for me to connect with Lisa ( who was absolutely incredible) to fully learn the accommodations my car had! He provided white glove service and held my hand every step of the way. I will recommend him specifically to anyone looking to buy a car and your dealership in particular. You have a fantastic team and I am grateful I ended up in his office to prove me wrong about going to the dealership. Thank you to the Mercedes team for going above and beyond and making a loyal customer out of me!

Wendy was a joy to work with from the moment I met her. Her warmth and patience make getting to know all about your new car added fun. She clearly knows her stuff and does an excellent job taking you through a lot of information and being a resource. Thanks again!

After an initial mix up with communication, Peter Armstrong got in touch with me and fixed everything. Michael the manager of service was great too! Really do their best to make things as stress free as possible. I had damage to the wires that connect to the coolant ( probably from rats) To other reviews complaining about warranty coverage: this is only for intrinsic issues, if an external force caused damage to the car it’s financially your responsibility, car insurance Policies are meant to be the responsible party for this. Also all the potential costs were quoted before anything was repaired. Hoping not to return again for any damage issues but Peter and Michael both did their best and I appreciate that!

From the moment I arrived at the dealership, I was greeted warmly and treated with genuine respect. My sales associate, Sunil, went above and beyond to make sure I had the best experience possible. The entire team was filled with kind, professional individuals who clearly value excellent customer service. Frank, the manager, was incredibly nice and readily available to answer any questions or concerns I had. I also had a fantastic experience with Hector in finance—he explained everything clearly, was extremely knowledgeable, and made me feel confident and comfortable throughout the entire process. Even though I have several Mercedes dealerships closer to me, I would gladly drive out of my way to return to this one. It was truly a five-star experience from start to finish.

EXCELLENT my Service Assistance manager Paul Kotkin, was exceptional with his customer service. First greeted like, a family member, reviewed my vehicle current and updated needs and requirements. This was the first time, visiting here. Paul pointed out that their was a free service upgrade from Mercedes, and it would take about 30 minutes to complete. the estimated time to do the entire work was 1.5 - 2 hours, this was exact, 1.75 hours to complete, and I was updated about every 30 minutes on the repair status, how could you ask for more. The estimate was 100% on point, and not a penny more. I would say that Between Paul and Mercedes Benz of North Palm Beach, they were exceptional with Customer care, and he service being preformed. I also strolled around and ran into David House, a sales consultant, and I had the pleasure to walk around with him, and some of the newer models, and the latest safety features being offered on the 2016 and 2017 Mercedes Benz's. My over all experience is well over a five star, for customer service, the service being preformed and at point on cost. I want to take this time to thank the entire staff at Mercedes Benz of North Palm Beach, very clean and an enjoyable experience.