Used 2024 Mercedes-Benz S-Class for sale near Dulles Town Center, VA

I didn’t get the car but in do time I will and I have told them my situation

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.

While visiting our daughter from out of town my husband was looking for a truck. With two days remaining before we were to leave to come back to NE my husband found a truck at Car Mart that checked all the boxes. He spoke with Jimmy and confirmed some information and we went for a test drive. There was a little rotor noise and the two rear tires were quite worn. When we let Jimmy know about those concerns he had it pulled into their shop, they fixed the rotor and put two new tires on the vehicle on the spot. We bought it and our real "test drive" was our 1200 mile return trip to Nebraska. Our experience was wonderful and I would recommend CarMart, and Jimmy in particular to anyone shopping in the Manassas area.

Service was prompt and professional. My service agent Juan was quite courteous and knowledgeable. He clearly explained everything. It was a pleasure to deal with him.