New and used 2025 Mercedes-Benz Sprinter 2500 High Roof for sale near Carrollton, TX

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

Very polite and professional people. Shoutout to Gabi for finishing the buying process so smoothly. Definitely recommend this place for a new/used car purchase.

This was the best car buying experience I've ever had. I was referred to Kian Motors by a family member who has been a long time customer and I was very satisfied from start to finish. Mark & Nick were great to work with. I will be doing business here for a long time!

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

I bought 2 Mercedes at this dealership in the past 10 years. People here (sales or service) are very nice. Services are always good. They are first class dealership.

Easy ?. Deal was done with Sales Mgr the day before . We got to the dealership at 9:00 and left at noon with our new GLA 250?.. our 6th Mercedes

They were so professional and answered all of my questions that i had to make sure when i left i knew what i was getting! I will definitely return and send friends and and family to the dealership ! Thank you

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

We had a great experience!! We got exactly what we wanted!! It?s not easy to find what you?re looking for but this dealership knocked it out the park!! 2 for 2!!