New and used 2025 Mercedes-Benz Sprinter 2500 Standard Roof for sale near Newark, CA

My new GLC plugin hybrid was having trouble initializing the digital extras. It appears not able to finish the task beyond 24 hours. I reported the problem to my sales. She promptly arranged services and escalated the case to her manager and Mercedes Customer Assistance. A case was created with Customer Assistance directing service to troubleshoot the problem. With a coordinated effort they were able to fix the problem and return my car in pristine condition a few days later. I?m impressed. My experience with them is five-star.

My husband and I had a very pleasant and smooth process in purchasing a used car that we really love. Joseph Ngo was quickly responsive to all of my communications in setting up a time that worked for us all to do a test drive and ultimately purchase the vehicle. The finance officer was also warm and capable and everything was a positive experience.

Angelica was amazing. She did everything possible to make sure we had all our needs met. She made sure we had all the information we needed with our new vehicle.

Overall excellent experience. Can’t compare with any other car dealerships. Best and Honest rep sales Marvin Ledezma. No time to waste giving you what is best and fits your budget. Highly recommended!!

This review is mainly for Tameem and his outstanding customer service. Although the used van I purchased came with only one key, I?m still very satisfied thanks to the care and effort Tameem put into making everything go smoothly. He went above and beyond, and that kind of dedication truly deserves a big shoutout. Thank you, Tameem!

Friendly and patient team- from Sales to Management to Financial Management! There was no pressure and great customer service. Thank you for making what initially felt like a stressful task a lot less stressful!

Kenny was extremely helpful in finding a great deal of GLE for me during the Covid time. I would definitely recommend Kenny and Fletcher Jones to anyone who is looking for a car!

I bought a pre-owned Jaguar this past week and it was the best experience I have ever had and I have bought and sold many cars in my lifetime. It was absolutely painless and the team went the extra mile to accommodate a small repair after purchase. This will be my go-to dealership for vehicles moving forward. Special thanks to Kamil and Di!!!

The experience at Mercedes Fremont was an amazing service and such an efficient process. From the phone calls, to when we arrived everything was in order and ready for us.

Excellent. Very nice experience and good service. Get nice car and fully cleaned . I will recomrnd to my friends for this dealership. Hope all will be good in future

First class service when trading in my CLS550 and replacing it with a GLC43 AMG. Very fair trade in value and very helpful sales manager made the purchase of my new car extremely easy and hassle free.

Service is painless you get a great Mercedes loaner and coupled with a wonderful service rep. Can?t ask for anything better. That?s why I continue to buy Mercedes.

Yes I purchased a car. We like them. There nice simple people. Definitely we will recommend them to our friends.

I recently leased a GLC 350e from this showroom and had an excellent experience. I walked in casually one afternoon and met Matthew Santos, who patiently explained the different options, arranged test drives, and helped me close a deal the very same day. A week later, I had a question about one of the settings and returned to the showroom. The team was just as patient and took the time to explain everything in detail. Their professionalism and customer care really stood out to me, and I would definitely choose this showroom again for my next car.

It?s been a while since we bought a new car and it was a difficult decision between a Porsche Cayenne and a Mercedes GLE 350, the Mercedes won. The insurance costs were the factor. Ryan our salesperson was highly professional and knowledgeable with a genuine personality. He went above and beyond to make the process run smoothly.

Earlier in the summer my car was broken into and they stole the key to my lug nuts. I felt insecure after that, thinking the thieves would come back for the tires, so I went to this dealership and had them replace them. Erwin, in sales, was friendly and efficient and he changed all the lug nuts for me, right there on the spot. I didn't have to wait at all. Jose Arellano, in service was also very knowledgeable and helpful in replacing my key, which had also been lost. This was a stressful time for me, since I felt afraid my car would get broken into again but the service Jose provided helped a lot, since he kept me posted on the status of my key and also helping to get me back in the shop asap so it could be taken care of quickly. I've had a few questions regarding my C300 since then and he is always willing to help me and answer my questions. In the past, I have also gone to Mercedes of Stevens Creek and the service there was not as memorable. Great job to the Mercedes of San Jose team! Your courteous and helpful customer service is highly appreciated and will definitely keep me going to this location versus any other for all my Benz's needs.