Used Mercedes-Benz cars for sale near Plano, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We really appreciated working with Stace Law as he was professional, kind and provided great information about the 2 cars we were interested in. The downside to our experience is it took too long to negotiate the price at nearly 5 hours total we were there. Overall, I would recommend this location and current staff.

They were very helpful and very honest throughout the transaction, I would definitely recommend them

Gracias para Angel y Maria, por el excelente servicio que me ofecieron y por la promesa de encontrarme la 2nd llave de la camioneta.

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

I purchased my new Mercedes A220 4Matic in May of this year at Herb Chambers Mercedes in Natick, Mass. And I totally love it! The interior and exterior are spot on! The dealership experience was fantastic!

Wanted more information on the damage to a car and none was giving to me

Isaiah Novil make it so easy. Before coming in I was on the phone with him and was really debating of not going because it was about an hour drive, I am so happy I did. He made sure we were taken care off and also we took the time to get us the deal we were comfortable at. I would recommended this dealership to family and friend if they are needing to get a new car.

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

Friendly and not hurried sales people. Nice shop and good collection of cars. I liked them.

Great for king trips. Excellent throttle response, passing power, seats upright and comfortable and draws attention wherever it goes. Only negative is wind noise and fuel consumption. Oh,well it is a 577HP refrigerator.

Excellent customer service. The guys are really helpful. They all helped me throughout the entire process. I will be buying from them in future again. They are wonderful.

I traded mine in after 19000 miles for one reason, the run flat tires. they are $300 a piece and last 15000 miles. They might be an option, if you don’t mind putting new and expensive tires on every year but they don’t perform in snow after 5000. They don’t perform great when new to be honest, just better in snow with more tread. I loved the car, but living in hilly, snowy Pennsylvania, it just wasn’t practical. Think twice if you drive in snow or rough roads or just don’t feel like getting new expensive tires every year

The salesman was extremely friendly and knowledgeable about the vehicle and the buying experience was very pleasant and simple.

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

Service was scheduled and when I got there shortly they got my service started and done by the time they promised from the front door to my service advisor I was pleased

Angel helped me in buying my next car. He took what I needed and found me the perfect match. He was extremely helpful in showing me the functions and buttons of the car, and everyone was very accommodating. I know I made a good decision!

Clear communication, no pressure, knowledgeable - they respected our time and our preferences. We were made aware of various protection packages, without any pressure or wasted time.

Very polite and professional people. Shoutout to Gabi for finishing the buying process so smoothly. Definitely recommend this place for a new/used car purchase.

Quick and responsive team. They worked on the deal until we got where we needed on the vehicle we wanted. Left the dealership happy in the new-to-us vehicle.

Very smooth ride. Lots of cool safety features. Good power. Good value for my money as I bought this as a CPO. Mercedes Benz financing made it easy to own.

Excellent customer service from drop-off to pickup. Christina and the team are always cheerful and in good spirits and knowledgeable about any repairs regarding my jeep.

Smoothest ride ever. You feel safe in this car and your overall visibility is great. Saved on gas already and interior is great and seats are very comfy Mercedes app gives you a chance to start engine from a distance snd reminds you to lock car if you forget. Verbal commands to Mercedes makes calling folks if changing stations real easy

Rebecca has always been my Park Place representative. I've been to Park Place often. She always treats me like her only customer. She is wonderful

I bought mine and have loved it ever since. The handling, the comfort, the power and the quiet ride makes it so worth it. I look forward to driving it every time.