Used Mercedes-Benz cars for sale near Plano, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

I love Shottenkirk CDJR Prosper! I have always had a good experience with them. I won't go anywhere else. They are very courteous & friendly. Just love them!

Found the perfect car for my son, and it was an easy buying experience. Would recommend to family and friends.

I absolutely love the feel and performance of this suv. The electronics are state of the art. Excellent road performance in rain, snow or wind. My only complaint is the running board- it needs to be at least 1 inch wider. Actually dangerous in snow and ice.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

You guys were excellent and did a great job and thanks for everything and very helpful

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

Wanted more information on the damage to a car and none was giving to me

I purchased my new Mercedes A220 4Matic in May of this year at Herb Chambers Mercedes in Natick, Mass. And I totally love it! The interior and exterior are spot on! The dealership experience was fantastic!

My wife and I bought a 2021 kickehs with very low miles from them. I am in my 50's and was the best buying experience that I ever had! The quote for the vehicle and the monthly payment didn't change a penny throughout the process, other words no baiting just to get you there. Very honest pain-free experience! My daughter is next in line for a car and we will definitely go straight there for our purchase!

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

I like the atencion and the staff súper professional, very good service. No much time to wait, and I loved the waiting place. 100% I recommend.

Had our CRV in for first oil change service There was someone to greet me and take my request I left my cell phone in the car. They found it and returned it to me While waiting I toured their facility. It very clean My service adviser text me the status of my vehicle When finished he when over everything they checked I am very happy with the service of Lewisville Honda

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

Frisco CDJR is the place to go if you're in the market for great service and friendly people. The selection of vehicles is great, too!

Bought this 9/2020. Looked high and low. Found it at a large well known dealership.It was a low milage lease turn in they bought at auction.Excellent vehicle.We have owned Mercedes for 40 years. Always gotten good service from them. An average of 10 years per car. Saved some 2K after reading many "how to buy" on you tube. Rehearse ,rehearse your approach and how to deal with the seller, its worth it. Only drawback is no spare. I bought one and dumped the "run flat" tires- very harsh ride with them.

The staff was friendly, patient and knowledgeable. Overall the facility is quite nice. Everything we were told before we even arrived was accurate and no gotcha's or pressure at all.. Highly recommended as it was a very nice experience.

Was greeting the moment I drove in. Definitely good Customer service they were able to turn a bad situation to a good experience. John and Ezekiel were very helpful in getting my car in to get worked on. Will definitely be coming back

Very smooth ride. Lots of cool safety features. Good power. Good value for my money as I bought this as a CPO. Mercedes Benz financing made it easy to own.

Its possibly the best EV sedan in its class. Very fast and comfortable. Depending on your driving habits, it gets over 360 miles on a single charge.

They made the whole process so smooth and hassle free my salesperson was awesome he did the put any pressure or on me and made it really easy i got to take my car home the second day!! Very happy with my purchase i?ll definitely recommend this dealership and last but not least Thankyou so much Juan!!

It’s been a great month of getting to know my new vehicle! I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. I absolutely love this car! Happy Shopping!

This car is dynamite! I traded a 2023 EQB for it, and I am very pleased. The hybrid feature is the perfect response to all electric range anxiety. Ride quality is perfect. And it is a wonderful size! I opted for the AMG exterior/interior package. And it makes a pretty big difference between the regular model and the upgrade. I am well satisfied.

Salesman Joshua Hannah was great to work with. He made the process very easy and smooth. He was very informative, Polite and knowledgeable. Nice to see a person treating customers like they themselves would like to be treated.

Ruben was very polite, helpful and professional. He went above and beyond to help me. He even washed my truck before I left. He made sure that everything was taken care of before I left.