Service was outstanding and very timely. Mike Stevens, my advisor, helped me learn a few new things about my new car that I did not know. He was patient, friendly, answered all my questions, and very professional. I had a very good experience with my first oil change on my new car. Everyone was very nice and very helpful.
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
Great salesman; friendly, pleasant, very paitient, knowledgeable, great suggestions, made the shopping experience way better. The actual purchasing transaction took way too long to complete .
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
Suzy was very helpful from the minute we stepped on the lot. She was extremely attentive and kind and showed us step by step through the whole process. I was very pleased with my experience with her and the entire Ferman Nissan family. Thank you!
I would recommed all my friends and family to go see Trevor Baggette if you are looking for a new car. He is very knowledgeable an patient. He will listen to your needs an find you the perfect car.
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