Thank you for my recent transaction at Rockland Nissan!
by JudithD from DealerRater.com
December 3, 2018
Thank you for the Nissan Sentra SV 2019 I leased 10 days ago! Also I highly appreciate the assistance with turning in my previous leased car and all help with transportation. I am highly satisfied with the service of Dan Labodin and Omar Borja ??? very professional, honest, attentive to our needs. All my family is very thankful to you! Very good job Team! I am satisfied with the service on the sale side. A lot of communication with Omar Borja demonstrated his willing to assist. It was truly positive experience! Also fast and efficient was account Debbie. Again I am expressing my thankful attitude toward Omar Borja and Dan Labodin. Best regards, Judith
I went to this dealership last night and had a great experience with both Tim O'Brien and Bernie Drexler. They were both very up front and honest about the cars and financing and made me feel very comfortable getting into a new car. I drove 2 1/2 hours just to see them because I heard how good of a dealership it really was. Hands down the best experience I've had buying a car. Quick, easy, pain free! I plan on continuing buying from them from here on out. I highly recommend going to see them!
I just wanted to take time to rate my experience at Rockland Nissan in Blauvelt, NY. I rated this dealership 5 SHINNING STARS. I wish there were 5 more to give. This was the first non-stressful, smooth and professional experience ever. Tim O'Keefe is extremely genuine and patiently listens to your requests and concerns. I was thoroughly educated about the car I desired and given a great price. The vehicle included everything and more that I was looking for thanks to Tim and Freddie. Everyone went out of their way to make sure all my needs were met. This dealership delivers incredible customer service and zero pressure. If you're looking to buy or lease, I would strongly recommend going over to Rockland Nissan in Blauvelt, NY. Tim, Freddie and the crew will meet all of your needs. I will definitely be revisiting Rockland Nissan in the future!!!
DAVID DID A GREAT JOB. VERY HONEST AND HELPFUL. ANTHONY I FINANCE WAS ALSO OUTSTANDING. THE GM GOES OUT OF HIS WAY TO MAKE YOU FEEL IMPORTANT. HE ALSO SEEMS TO WORK VERY HARD O GETTING YOU THE BEST DEAL.
I could not of asked for a better experience at this dealership. They went above and beyond to help me and made everything from purchasing the truck to picking up the truck a very easy and pleasant experience.
MY EXPERIENCE WAS GREAT. GREAT CUSTOMER SERVICE. THEY MADE SURE TO PUT A SMILE ON MY FACE BEFORE I LEFT. AND I WAS TREATED FAST AND PROMPTLY. NO WAITING ALL DAY FOR THIS PROCESS!!!!! I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO A FRIENDS AND FAMILY
This was my second time visiting Nissan of Hawthorne. The first experience was subpar- but this second visit is what prompted me to write this review.
Many months ago I expressed my interest in purchasing a new car. The reasoning was because I had a bad taste of my previous car-buying experience and wanted to start fresh. I didn't know why I was paying the amount I was paying and I just felt uncomfortable the whole time. I was referred back to the sales department to Bader.
Not only was Bader welcoming and knowledgeable, but he made me feel like I wasn't just another sale. I was a person with an experience he wanted to improve. I gave him my background of my car-buying experience and he ensured me he would do everything he could to get me the best deal.
He was very transparent about the price of the vehicle I was interested in purchasing. He gave me the breakdown of everything. He didn't do anything without me giving him the OK first. This was a huge aspect for me. Before, I felt like I didn't matter. But this time, I was in total control.
Working with Bader was Ahmed. He told me all the specs about the car, answered any and all of my questions, and was super personable from the moment I walked through the door. He listened to all of my awkward rants with a smile on his face. He personalized my experience so much that I felt like I left with a new friend! I could have not asked for a better sales experience with these two individuals. Please-- asked for Ahmed and Bader when you walk through the door. You will NOT regret it!
After that process, I was sent to see the finance guy. Previously, I felt like I was signing my name for hours on end. This time, Enrique made the process SIMPLE and TRANSPARENT. I was in there no longer than 5 minutes.
Overall--the new management at Nissan of Hawthorne blew me away with its kindness, patience, and knowledge. I am so pleased with my purchase that I will continue to go to this dealership for life!
Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
The first Day I met Juan he walked me through the buying process I was already loving the services they provide.The next day I Met Andy .He treated me like family.Good people they treated me like family.Absolutely good people.Credit to Juan and Andy .
Courteous very informative and patient. John Paul took his time to show me the vehicle and explained all the options. He set up the blue tooth for me.
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