The process was so smooth. I worked directly with Perry and Mike and they made sure I was leaving happy and with a car! I was so pleased with the hospitality and the hard work they put into getting me the payment and rate I went there for! Would definitely go back when I need another one.
I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.
Mr. Frank Benitez was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Benitez went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new SUV. The finance department was fast, and explained everything well. I highly recommend Parks Chevrolet and Mr. Benitez when looking for a new vehicle.
Carmax has been the most amazing shopping for a car! My whole encounter with everyone, well their are no words but simply "Outstanding Service" I have shared this with so many people. I wish you the best with the best sales person ever Ms. Shama. An awesome sales person who really cares about the customer.
Thanks to the Carmax Team
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
by Jonathan/Sales and Khan/ Finance from Monroe NC
September 21, 2018
Best service I have ever received friendly staff from the manager to the salesman to the finance department. Quick and easy process, very knowledgeable and honest. I would recommend anyone looking for a new/used vehicle to go to Nissan of MONROE
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
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