I found myself in Macon, Georgia for work in the midst of Hurricane Michael. One morning I left my hotel, intent on getting to the jobsite to continue providing critical backup power for the area hospitals. As I approached my field service truck I noticed with a sunken heart that my window was broken and upon further inspection realized that all of my tools had been stolen and my truck door had also been bent whenever the thief pried it open. I was very distressed of course and after filing the police report and notifying my employer I sought out a dealership to repair my vehicle.
My truck is a Chevrolet product. I could not find a Chevy dealer close to me to drive with broken windows so when I approached the staff at Hutchinson Auto Mall and explained my situation, I was pleasantly surprised to hear they were happy to fix my vehicle. The staff at Hutchinson went above and beyond to provide excellent customer service. Not only did they source a window for my vehicle and get it installed the next business day but they treated me extremely well. I am from out of state and now just realizing My whole livelihood had just been stolen. The staff at Hutchinson assured me that they would keep my truck locked inside the dealership overnight while they waited for the window to be delivered and they secured a loaner vehicle for me for the time period they had my truck.
I was very impressed by all of the staff at Hutchinson Auto Mall and I would encourage any person to go there for their vehicle needs. I will also be getting my new vehicle there too.
If you need a car go to woody butts and ask for Kyle or Chris ! They are so serious about their job and they are going to make sure you drive off in a nice affordable car . My credit is HORRIBLE ♀️ But when everyone else says no , WOODY BUTTS SAYS YES ! I drove off with a 2016 Toyota Corolla with only 30,000 miles . I am so blessed to be able to meet these wonderful guys .
Customer service is AMAZING
ENVIRONENT IS AMAZING
AND THIS CAR IS AMAZING !
get to woody butts and tell them Shay warren sent you!
Jamey Harrelson was the best car sales person I have ever worked with. We went to the dealership on a Thursday evening.. Jamey took the time to listen, understand our needs and did not hesitate to let us look at alternatives and drive as many cars as we wanted. Ended up buying a certified used vehicle for a fare price and closed the deal after hours. Jamie asked us to come back on the weekend so he could explain and setup all the technology in the vehicle, which we took him up on. That was going beyond expectation. Plus we left with a full tank of gas. We had a good experience over all.
This dealer was quick to respond to my Cars.com inquiry. The internet sales manager, William, was very helpful, courteous, and knowledgeable regarding the vehicle I was looking at and able to answer all my questions. He ultimately worked up a great deal on the truck. My wife and I made a visit to the dealer and completed the purchase within an hour or two. We were very pleased and impressed with the personnel, the facility and the available inventory of vehicles we were interested in....dealer is highly recommended.
We had been checking out cars for weeks and I was starting to think we would never find the car we wanted. When we walked into Sutton Acura it was a perfect fit. The salesman Mason was able to answer all of our questions and the Sales Manager Warren took the time to show us the vehicles clean CARFAX, in-house service records, and comparables for our trade-in. Most dealerships try to pressure you into making an emotional decision, but we asked lots of questions and in the end, the car and dealership sold itself. They even gave us a complimentary free first oil change/servicing and were able to give me a loaner vehicle even though I hadn't remembered to call ahead and reserve one. I'm blown away with the level of service and look forward to sending friends over to Warren and company for their next car purchase.
The dealership was nice and pretty clean the people were ok but the sell took forever and they didn’t want to work with me on something’s and they didn’t fix a blinker on the mirror it was it was busted other then that it’s a pretty good place
I had a few questions about a car on their website. They were very thorough in disclosing all the information about the car. I appreciate them taking the time to make sure all of my question were answered.
Great experience, very pleased with the whole purchase.
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