I would like to say "thanks" to Sherry Cox again in the Service Dept. She provided outstanding customer service on my last visit. She goes above and beyond to take care of the customers.
Five Star Nissan thanks for having an outstanding staff member such as Sherry.
DeMarcus Price was my sales associate, and he was great to work with. Got me a great deal on my truck, and matched my trade in appraisal at another dealership. When I got the truck back home (~ 3 hours away), I noticed the spare tire jack/kit was GONE! It was a used/formal rental car, these things happen, but the best was when Five Star replaced it immediately. I received the replacement kit in the mail the following Tuesday (Memorial Day weekend). Which turned out to be very important, because I had a tire blow a month later, and I would have been in a bad place without a changing kit.
Transaction was smooth, shop and store were clean, everyone was very friendly, and the sales experience was overall low pressure. It's hard to find a good dealership - so I like to promote the gems that are out there. Five Star is definitely one of them.
Best car buying experience ever. All of the staff were great. Dustin was patient, encouraging and respectful. No pressure- just a genuine desire to place me in the right automobile. He suggested multiple financing options to help in the decision. I will not go to another dealer.
While looking for a certified pre owned vehicle we can across a Nissan Quest. Although the vehicle resided in another state I sent off an inquiry. I was put in contact with Demarcus Price. He worked out a deal that fell within my price range. We went ahead and proceeded with the purchase and he agreed to pick me up at the bus station. A week went by before I could pick up the vehicle. This whole time he answered any questions I had and even sent me some additional pictures. Upon arrival at the nearby bus station I was greeted by Demarcus in my my New vehicle. He was giving a homeless man money for food and I knew he was a great man and he greatly represented 5 Star Nissan. We went back to the dealership and signed the needed papers to release the vehicle. The dealership was 5 star in my mind and I would purchase another vehicle from them soon.
This is my third car that I have bought from Melvin and the second one from Five Star Nissan. Melvin has the best customer service and treats his customers like family. Five Star Nissan has an excellent selection and everyone there was awesome!
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