My daughter and I were very pleased with the services of Ernesto Bueno! He was courteous and helped answer all our questions about leasing. He didn’t feel comfortable until we did. Our deal wrapped up after hours but Ernesto made it feel like the place was open for business. He even took pictures of my daughter in her new car! Ernesto helped me secure a deal that was financially responsible giving us a car with peace of mind on the road. Thank you Ernesto, we are excited to refer to you and work with you again!
My fiancé and I were in town over the holiday weekend while on the search for a new car. Jimmy Bonofede and his team were generous with their time and took great care to share many options with us. We were able to buy the right car with no hassle and feel great about our experience. We will return to Todd Archer Hyundai for future care buying.
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
We were instantly greeted and shown inside where we were asked the basics of what we wanted. Sam found us the exact car we wanted within the price range we needed. After that, the process was cake with the H and H Kia team taking car of everything!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I came in just to ask a few questions because i was thinking of starting a lease for a new car! I have never done this before and Chanler was very helpful. She walked me through what all would happen and payment plans and everything. I left knowing exactly what I wanted and with a plan! I love this dealership and highly recommend it. Based on my visit I experience excellent client service.
I have been researching a nicer used car for a good year and a half. I had it narrowed down to four cars that I wanted. Tried to shop locally and nothing happened. I had a Suburban and I wanted to make reasonably sure that the snow was about over. I'm pretty much just a tire kicker. The service at Woodhouse, in my experience, was pretty much top notch. Odd location. But just being on the lot watching the planes fly overhead and land at nearby strip was worth the trip. Love the car I bought there. Young,friendly clean cut associates. Inside of the dealership is kind of vanilla, but nice coffee machine.
Tommy Tucker recently helped up find a used Pathfinder that was perfect for us. He greeted us right by the door and helped us right away. He beat all of the other deals we were looking at. Management and financing were also great. We are very happy!
Today I walked in and was greeted by Mike at the front desk. He was really helpful, and walked me through the approval process which i have no experience with. He was really friendly and answered all of my questions. I left with a new car about an hour later. Im kind of in shock at how well this went. It was quick, easy and he was really friendly. Thank you Mike!!
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