First Class level customer service
November 5, 2018
Baron BMW in Shawnee Mission Parkway, Merriam, Kansas is doing a great job in providing first class customer service. My service advisor Amir Tammehr was a true professional who embraces the values of BMW North America Company. I am very pleased and happy with the level of customer service I got today (Sept 9, 2016) from the service department because Amir Tammehr was attentive, kind, smart, and business savvy. Amir Tammehr truly cares about his customers and it shows in his attitude, demeanor, and approach. The customer service I received was extraordinary.
I will always recommend this dealership to anyone who lives in the Kansas City area because the high quality service I received on each visit keeps getting BETTER and BETTER and BETTER and BETTER. The waiting area is like no other you have seen in the BMW family. Baron BMW offers complimentary beverages, snacks, TV entertainment, leather seat chairs/couch and much more. Please stop by their service department center if you own a BMW or Mini Cooper, you will leave with a big a smile on your face ¿. Trust me, I am an active duty service member and customer service means everything to me because I love when businesses actually care for their customers.
Thank you Baron BMW, for all that you do for your customers. A special thank you to Amir Tammehr, I am forever grateful for all your help with ensuring my rear brake light got replaced due to the light being out. Thank you Amir for making my appointment on such a short notice since this was an emergency situation. Thank you for ensuring that my wiper blades were replaced as well. I no longer hear the light streaking sound from the old blades. Thank you for all your hospitalities this morning, I really appreciate everything you did. You are the best! #happy customer #baronbmwcares ¿
Happy customer Patrina Lowrie (BMW, 3 series)
Oh by the way, I drove 2 hours just to get my car service at Baron BMW. My car is just as my health, so I will always care for it just as I care about my health. ¿¿¿¿