This was my very first brand new car and I really appreciate the help of my salesman Ted! He helped me find something in my budget and test drive a couple of different cars to find what was just right for me. Thanks Ted!!
I had a wonderful experience purchasing my first new car, and it’s all because of an amazing team of people who go out of their way to get you everything you want in a car at the best deal. The unusual part is they make everything as fun, exciting and convenient as possible for the consumer, not themselves. Having not so perfect credit is always an issue when it comes to being able to get what u WANT instead of what u can qualify for. Not at Farris! They made sure I got every option I WANTED. My son was sick and we couldn’t make it to the lot to sign some papers so Jamie, the finance manager, came to us very close to our home just to help us. Matt worked on the loan all day until we settled on a great price for exactly what I wanted. Randall was great explaining every part of the financing. Last but certainly not least in any way, Brian! He was great! He was with me from waiting for me on the sidewalk when I pulled up on the lot, treating my whole family like his own making fresh coffee for my mom, getting drinks for my dad and showing my 3 year old son where the toys were so they would all be comfortable. He stayed with me during my test drive all the while pointing out all the options and conveniences that were a part of my new car. Even after the purchase, he sat with me and went over everything to make sure I didn’t miss any of the bells and whistles. Brian was really great! Everyone there treated us just like family. It was a wonderful experience. And the icing on the cake is when my 3 year old son got the privilege of hitting the gong to announce the purchase of our new car! He LOVED it!!
The staff at Royston showed me the true meaning of professionalism, respect for their customers, and willing to go the extra step for their customers! They made me feel right at home and so comfortable! They get business done in a very timely manner! Tony Atkins made it possible for me to get the vehicle I wanted at the price I could afford. He truly goes the extra mile! I also want to thank Jason Hollyfield for being the best salesman I have ever dealt with! He made me feel very comfortable, knowledgeable about the vehicles, and took his time to thoroughly explain everything. The staff at Royston will stay passed closing hours to make sure the customer gets what they want! I can not say enough great things about all the staff! Each and every person at Royston made me feel like family! Royston offered the best prices and had a unique variety to choose from. The vehicles are in immaculate condition! Like most dealerships that I've seen, Royston DID NOT let staff run around in the veichles that are for sale, which I truly appreciated that! They are by far the best people that I've ever encountered at a car dealership! I want to say thank you Royston for being the best and making me feel like family! I highly recommend anyone to go to Royston! I am 110% satisfied! Thank you Royston for being the best! Give them a try, and I promise you won't regret it!!
East Tennessee Nissan is exceptional! Our salesman, Bobby, was outstanding. He was very helpful and friendly and we never for a second felt pressured by him. We told him what we were looking for and what we could afford and he worked with the amazing sales manager to make it happen. East Tennessee Nissan is the only place we will go for vehicles now!
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