This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal!
I recently purchased a Nissan from Tom Jones and was floored by the easiness and knowledge of credit challenged people. He made my transaction a done deal. I went to several other dealers , but their salespeople were like robots. Very cold and scripted. I will continue my future car shopping with mr. JONES. I purchased my car and was in and out less than an hour. Fwb autobrokers is a reminder of how deals used to he made. A+ all the way!
Had a Amazing Buying Experience! Zach was Awesome! I drove all the way from Panama City. The first offer they put on the table was Awesome!!! I felt more like a part of a family than I was buying a car. I now have a good friend in Zach. We talked Sports and Family. I would highly recommend buying in a car here and buying it from Zach. The car was Amazing and Awesome!!!
I HATE dealerships and car shopping, our mini van had been literally run into the ground (with 6 kids it did it's job). We found a vehicle we didn't think we could attain with our credit or amount of kids. Frontier Motors in Pensacola and our salesman RJ were incredible. They let us take this vehicle (2015 Toyota Highlander LE) home before purchasing to try it out with all 6 kids and show the family. We LOVED it! Drove back 2 hours to the dealership to purchase. Took about 1 hour and they gave us more than we expected on our run down van trade in. Vehicle included a 7 year, 100,000 mile warranty and get this... a phenomenal apple strudel as a thank you for the vehicle purchase. I would buy again and recommend ALL DAY!
Somewhat concerned about the lack of understanding of the oil dilution problem by the service manager.
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