The receptionist, salesman, and finance person were prompt in responding, courteous and helpful throughout the process. Though I should probably wait to do this until after I actually receive my car from the transport company, I feel confident that all will be well. This was my first car buying from a distance and it went smoothly.
My wife's new car kept dying on her & my two year old! Service department tried convincing my wife that it wouldn't hurt to drive the dying, messed up car back home & drive it through the weekend. After all it was still under warranty so if she left the parking lot & the motor blew up it would be covered.
However (Piresa Willis)the lady who sold us my wife's car! went above & beyond to get my wife & daughter home safely.... Thankyou Piresa willis & whoever helped in getting my wife & daughter home safely.
Need a car or truck??? YOU NEED TO GO TO CHEVYLAND!!!
by KHendricks59 from DealerRater.com
November 20, 2018
And when you Go to Chevyland???.ask for Justin Boyles! Justin was/is an awesome sales person. He really LISTENS to US, what WE were looking for, what OUR goals were as to our car buying experience and most importantly, where WE wanted to end up financially which is everyone's bottom line. Justin didn't seem to spend the endless time we've all had to endure at other dealership's trying to convince us to buy something 1. above our means and also 2. that we didn't want or need and finally 3. come to see/test drive/purchase. Justin truly cared about what our needs were and worked hard to ensure those needs were met. I've since told multiple people about Justin, his empathy, his care and concern for his customers and his willingness to get you in the car you not only came to see but wanted to leave in. Thank you Justin for all your help. Personally this is the second car I've personally purchased from Chevyland and the ease and convenience of it all there is really exceptional. Go check it out and see for yourself!
Having never been through the car buying experience, I was very apprehensive. Honestly, the thought of having to wheel and deal for a rather expensive purchase made me sick. Alas, it was that time in my life. ....Enter Ron Sheline... What a breath of fresh air to deal with a fellow, former Marine. Ron asked questions to find out what was important to me. Through his established process, he not only demonstrated expertise of his inventory, he showed his willingness to "get it right" and not just make a quick sale. If you're ready to deal with sharks, go somewhere else. If you want to deal with quality people who value honesty and integrity, go to Wray Ford and ask for Ron Sheline.
I absolutely love this place. Nathan and David, You Guys are Awesome. Will definitely recommend others to you really soon !! Customer Service was Amazing and I enjoyed every second there. Walked in less confident and Walked out Smiling for Joy! The world is full of crazy people, thank God you guys made this girl smile :) Thanks again
Purchased a 2013 Ford F-150 on 2/21/18 from Marketplace.. Let me first start of by saying from the first minute I walked in the door I felt very welcomed. I was very pleased to have had the pleasure to meeting our amazing salesman Michael Lafitte. He not only was very polite, well dressed, but he was also very respectful and very well mattered. He was welling to help us through everything we needed help with. Very awesome salesman. Would highly recommend him to anyone who is looking for a new vehicle at Marketplace. Thank you Michael Lafitte.
As a customer, I expect the companies I purchase from to treat my finances and myself as valued. Especially, if it is a large and long-term investment like a car. We can all agree that no matter what business one walks into, they all hold many departments and Wray Ford is a prime example of this. Having that much variety means having a variety of employees and personality meaning mostly good but sometimes bad days. However, my experience for the past two years from purchasing to as little as an oil change Wray Ford has strived to meet my expectations. The largest impact were from the employees personal touch, understanding, and genuine concern for my needs. I must give Karl from the service department a HUGE shout out for going above and beyond. Of course, my salemen (Ron Sheline) always greets me back when I do schedule for a maintenance appointment but Karl has really impressed me everytime I return. Even when I stop by to see if they could squeeze me in Karl asks me how much time I have and returns my car under an hour each time. Truly an amazing service leader and is keeping me along with many others coming back to Wray! Keep it up with the great employees WF because its making all the difference for us, customers.
Best car buying experience that I have had. Never felt pressure from the salesman. I feel I got a great deal on my truck. Everyone was friendly and very professional. My salesman didn???t use the normal car salesman tactics to make this deal happen. He was professional and respected me. He treated me like a person and not just a sale. This vehicle buying experience has made me a Wray Ford customer for life.
Rocky Bustamento salesman at ORR NIssan Shreveport
by Wilma Parks from Bossier City, LA
June 5, 2017
Rocky Bustamento worked hard to get us in the vehicle we wanted. He was professional and attentive to everything we wanted in the vehicle. Thank you Rocky Bustamento at ORR Nissan Shreveport for your hard work. You will be seeing me again!
Patrick Brown is amazing ! I never felt like the buying process was about him. He made me feel as if I could trust him . Every concern , every question he made sure I understood before we proceeded to the next step . I will definitely refer everyone I know to this young man !!! SATISFIED
Since the day I purchase my car my experience was very Awesome!!! They made the process easy and fast! They really care about their customers and take pride in there work!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.