Katrina was extremely helpful and easy to work with. I had visited a few other dealerships prior and felt overwhelmed with them. Katrina made the whole experience easy and with no pressure. Thank you so much! Love my new Titan truck.
We had a few glitches in the pick up of the car, not a huge deal, but very inconvenient for me. They took total responsibility for it and made it right. Can't ask for anything more than that! Great buying experience.
Was looking for a particular car and found it at this dealership. A Lincoln MKX in white. Spoke to the owner several times. We made a deal over the phone. Drove up with my trade in car and my check. Within an hour we were out of there with the exact car we wanted. I have dealt with many many dealerships but this place was truly a pleasure. Worth the ride from Long Island NY to Concrd NH. Grade A+
I came in with an old 04 trailblazer looking to finally buy a nice car. Jamie found us looking at a used 2012 maxima. From start to finish she was extremely nice, informative, and not your average pushy salesperson. She walked us through every step start to finish and actually seemed to care more about me and girlfriend then making the sale on the car which to me means everything. After having years of car sale experience myself I know the business pretty well. Dennis in financing got us approved and out the door same day. I was really impressed with the entire experience which I wasn't expecting from prior experiences. I would recommend going here to anyone looking for a car. I will be going back for my next one
Having bought and service done on my Murano has been excellent over the years. All the service advisors are great. One that I have worked with over the years is Tara. She always treats me like family and watches out for what I need and what will need to be done on my vehicle.
Ali was very helpful in finding us the car we were looking for. Excellent customer service from Ali, Ronnie and Geoff. Process was pretty easy and we are obsessed with our new Pathfinder. Thank you to the team!
Kathy Vitale, I want to thank you for all your help. I walked into nissans doors with knowing what I want. You actually search for it and got the keys and showed me exactly what I???ve asked. There was no buts or were you interested or another vehicle. You actually helped me for the one I was a go to for. You were friendly, patient, and extremely helpful. I also want to thank Geoff Garden, but getting all the paper work and helping as well to help me get this beautiful vehicle, I???m still in shock!! Thank you both!
Thank you Autofair for making us feel like we matter. Listening to our concerns and addressing them. Emily in service was great as always... I recommend their service department they call you to make sure that everything went okay during the service process. That made us feel like we are part of a family not just another dealership. Laura and Curt
Always used Honda, switched to Nissan for the great service!
by acosta706 from DealerRater.com
November 4, 2018
Tony Harris in service is amazing to work with. I never feel pressured to pay for something I don't need. Said my air filter needed changing, but was upfront and honest that it was something I could do myself for allot less money. Tony is very knowledgeable and always clearly shows me all the things that could be done to my car for service, but breaks it down into "Needs to be taken care of" and "Can wait" or "optional". Always makes sure my car is ready by the time I need to be out of there (to go pick up kiddo from school). Goes the extra mile with little things like helping me take my kids car seat out of my car when I need to switch to a rental. Tony understands that buying a new set of tires is a big expense and I might need to consult with my spouse. Doesn't pressure me to buy the tires from them, just wants me to get a good deal anywhere I can find one. Can't say enough about the entire service department. Super clean and I never mind hanging around in their comfortable lounge area. One day I brought my salad for lunch to each while I was waiting, but i forgot a fork :( The receptionist gave me and extra plastic one that she had brought for lunch so I could still eat my salad. All the little things everyone does here to help the customers adds up to make coming here to buy a car or use the service department a great overall and non-stressful experience. Would highly recommend!
Received 2016 Maxima Brake recall. Called to make appointment on Friday, was able to get vehicle in on Monday morning. Great service again, Received call from Emily before noon that the car was completely checked out and no service was required per the recall. They vacuumed interior (and did a great job). Emily told me that my tires were going to need to be replaced soon which I was unaware of so thank you again Emily. It's always a pleasure going to AutoFair Nissan. Emily and Jim are so welcoming and they always make you feel like you are part of the family. With all the customers that they have, and only going in to see them every 6 months, they know your name and make you feel like you are the only customer they have.
Very satisfied with a recent purchase at this Nissan location. Excellent service and sales. My experience with the purchase has continued to improve because of the extra ordinary follow up to makes certain I am happy with the truck. Highly recommended!
Dan Reed made our car buying experience the best it could be! He is extremely knowledgeable about all of the Nissan lineup, and was willing to go the extra mile!
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