My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
Everyone goes out and beyond their way to help you. They are so nice and they get the job done. I was expecting to get my truck back 3 days later which was fine with me. They finished it the same day. Van is great and the girl who gets you is so helpful and polite. Since the past few months I have dealt with them I couldnt ask for better customer service. I would not go back to the one I bought truck from. Even tho I didn't buy truck from them they treat me like I had.
Buying a car is never a pleasure for me ,but this time was quite the opposite. From the very beginning my experience was easy . My sales rep was De'Angelo whom was quite willing to work with my needs and requests . He was always pleasant and answered all my questions (and their were a lot ). I would highly recommend him if you are in need of a new or used car . Also the service department has been great in the two times I have had to come in . Always speedy ,but attentive . I never felt my service was a rush job . If this type of service continues at Nissan I will definitely keep returning for service and my next car .
This was our 3rd dealership of the day looking for a used Altima at a great deal. Mohamed was outstanding at helping us and never was “pushy”. Very knowledgeable and great attitude. The financial director John was professional, knowledgeable, answered all our questions. Just overall great experience!
The process was so smooth. I worked directly with Perry and Mike and they made sure I was leaving happy and with a car! I was so pleased with the hospitality and the hard work they put into getting me the payment and rate I went there for! Would definitely go back when I need another one.
Perry Flythe and Ty(finance manager) went above and beyond to provide an easy car buying experience. After everything was handled, Perry delivered my beautiful 2018 Pathfinder SV. I enjoyed my experience with East Charlotte Nissan
Perry Flythe is awesome. He listened carefully to all the things I wanted and then delivered. Perry and Mike Simone were able to meet and even surpass my needs when it came to meeting my budget plus putting me in a vehicle that I love. The dealership was aesthetically appealing and the service all around was exceptional. Thank you all for a pleasurable experience
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
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