Used Nissan Armada for Sale in Richmond, VA

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

We love our new Nissan Armada. The car we had before was just too small for our family and we needed something bigger to meet our needs. This car checks all of the boxes we were looking for, comfortable, lots of room, family friendly with the back seat entertainment and simply looks beautiful!

8:30 appt for oil change. Called at 9:17 with 4 recommendations, selected 2 of them, was told it should take 1 hr 15 mins. No one answered phone at 10:45 when we called, called back a while later, no answer, went back to dealership to check if ready, car had not been serviced yet, was taken in at 11:30. We came back home & was called at 12:40 that car was ready. Not a big deal but we were expecting guests at our house for dinner at 4:00, thought an 8:30 appt would give us enuf time, & we had other things to do, very stressful.

Love all the room and safety features. It drives great for a SUV and the size. So far love my new Armada!! Highly recommend Nissan

I was an idiot - a complete idiot and inadvertently put diesel in my 370Z. In a state of panic, I got the car towed to Nissan in Mechanicsville, VA and from there it was such an ease! Service Manager Paul Woods was amazing - great customer service, very knowledgeable and very patient. I explained about my idiocy and he went out of his way to assure me it happens often where people bring vehicles in with this situation. He reassured me my car would be taken care of and that I did great making sure I didn't start the car with the diesel in it. That was the evening before they closed. I had my car back the next day in just as good shape as before I lost my mind. (lol) I can't say enough about what excellent customer service and actual service on my car that everyone did - down to the sales people being very friendly and striking up conversations to the young lady that I checked my payment with - I highly recommend using Nissan and will for all my service needs and any cars I may need in the future!

Outstanding features, performance so far compared to our Chevy Tahoe. The safety features are very nice and the ride comfort is smooth and heavy. Features like lane departure, backup warning and electric rear seats that can fold done with a flip of a switch are very nice!!

I went with my daughter to purchase a car and the customer service she received was FANTASTIC. Gerrin and staff worked with us to get the BEST rate and put her in the car she wanted. Gerrin is very knowledgeable and will go far and beyond to assure you will ride out in the car of you choice. Gerrin even let me test drive my dream car and lm coming back in January to purchase mine. Anyone who needs a good car Gerrin is the person to get you riding, in and out in no time. I HIGHLY recommend Gerrin and Hart Nissan. 👏👏

This Suv met my expectations and more. Great feeling of comfort and luxury while still having the horsepower. Remote start, Usb's and entertainment for kids, passengers in rear seats. Plenty of legroom in second row seats, plus heated second seats as well.

I had a 2013 Sentra that I just traded for a 2018 Rogue with Shawn Tyner! He couldn???t have been more helpful throughout the whole process! Taking the time to show me the different features of the vehicle and even helping me set up my phone to it. He went beyond expectations to help me get into a new vehicle and for that I couldn???t be more thankful! I would definitely recommend him to anyone looking to purchase a new car! :)

The car is so comfortable, stylish and a smooth ride. I'm very pleased with my purchase . It was the easiest car buying experience I've ever had. The sales staff at Modern Nissan of Concord was wonderful. I highly recommend.

This car is stylish and functional! There is plenty of room for hauling my infant and toddler, as well as my 6' 7" husband! I love the third row in this SUV and the space that I have in the back when those seats are down. The digital technology in the vehicle is quite impressive, too!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Powerful SUV great in any weather conditions. Very comfortable with great features to take on family trips. I would highly recommend this vehicle for anyone who wants a large SUV at a great value.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend if in the market for a good modern car at a very decent price.

My experience at Hart Nissan was so amazing, I spoke with Shawn Tyner on Friday eveing and he set up a 9:00 appt. to meet with me and my husband, I told him what I was looking for and he made it happen I left there very happy with a 2018 Nissan Rouge, Thanks to Shawn, he was really concerned about my feelings for my New Rouge, Shawn Tyner has excellent customer service.

Test drove then bought it! What else can I say. Awesome vehicle. Love at first sight!!! This SUV floats down the road in luxury and comfort. A real head turner!