Jim Porter and his team were outstanding.
December 3, 2018
I have been a Nissan leaseholder for over 20 years. We have used, in the past, Chevy Chase Nissan and most recently Reedman Toll Nissan for our leases of minivans, suv's, cars...you name it...we have probably leased it. My lease was up on my 2016 Nissan Maxima, so I went back to Reedman Toll to shop for another Nissan. As I pulled into the lot, I noticed a sign on the door that said they had gone out of business! To make a long story short, I shopped around for other brands, and could find nothing to beat my Maxima. I decided to purchase it. When I went to the closest dealer in MD (by law, in the state of MD you must turnover your lease at a Nissan dealer), I was met with indifference and given incorrect information. So, I called Herb Gordon and spoke to Jim Porter. Not only did Jim provide me outstanding service, he went "above and beyond" to help me complete the transaction before my lease was due. I met the service team (Marcus was professional and courteous), and dealt with financial (Cathy was knowledgeable and made the registration of my "new" car seamless). Keep in mind that Herb Gordon made NO COMMISSION on this transaction. They had nothing to gain by treating me as a VIP, yet they did! I highly recommend this dealer for purchase, lease and service!