I have purchased many cars in my life and it is something I have always dreaded. The traditional "car salesman" experience is horrible where you just don't know if they are acting with integrity. My experience at Regal Nissan made me realize I was just shopping in the wrong place. My salesperson, Jeremy Russell, took the time to explain everything to me, got me a great price, and changed my perception of a car salesperson. I absolutely love my new Rogue and I will be back to see Jeremy and the others at Regal for all my car needs.
Great customer service! I never felt pressured to buy my new car, and every member of the team was friendly and knowledgeable. My car did have to go in for some minor service, but Revay and Aziz made sure the service was scheduled and completed shortly after purchase.
I had THE BEST Experience with Nesrin, Mike the GM, Arlene, and my financer Curt! They were all so helpful when it came to buy my car. Everyone was very knowledgeable and patient. They found the perfect car and deal for me. I was in and out all in a couple hours. I had an awesome experience and will recommend this Nissan location to everyone. Thanks!
I have taken my 9 year old Nissan vehicle to Sutherlin Nissan for the last 7 years for oil changes & any service issue. I would not consider taking my vehicle to any other service facility. I count always count on the service being performed correctly. There is a comfortable waiting area or there shuttle service will take you home, work or the mall. The service adviser team is friendly and knowledgeable. I value my relationship with Sherry Hosch. She is friendly, courteous & dependable. Sherry will go the "extra mile" to make sure you leave with a positive service experience and will call her when you vehicle is need for the next service.
Sherry was welcoming, efficient and got me in and out in record time. I had considered not returning to Sutherlin Nissan for my service needs due to an unfavorable previous service experience, but Sherry MAY have changed my perception. . Thank you Sherry for getting my Holiday Season off to a good start!
Improvements can always be changed. Overall good service. Good communication with sherry. Could be faster in and out, just needed oil change and battery checked. Left off a tire cap when got tire pressure a few weeks ago, thought that they may notice and replace, but they didnt. Just hope all piints were checked as they indicated on check list. I really have no way of knowing.
My service experience was excellent and Sherry is a excellent service adviser. All employees are very knowledgeable and helpful. The waiting area is very comfortable and they have free drinks and snacks.
When I first moved to Georgia I bought a car from Weis at a different location and now many years later I have bought two more at the Mall of Georgia location not knowing he switched over and its been a great experience working with patient individuals and seeing a familiar face
We were on a tight budget and had several cars and dealerships we were looking at. We went here first and we left with a far better car than we had hoped for. Bill was our salesman and Billy, the manager, was great! We are glad we got a car from a dealer that backs their products.. It's just as important what you buy as to where you buy.
As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
We brought a vehicle we were tentatively thinking of purchasing for a pre-sales inspection. The service department team was able to point out multiple flaws with our vehicle that we would never have noticed. Being in a time sensitive situation for a new car, the service department called a salesperson, Daryl, over to help. We walked out of Regal with a better deal than the car we were thinking about purchasing in a little over 2 hours. What a wonderful, pressure-free environment! We are so thankful that what we thought was a good deal turned into a better one! Highly recommend this team!
My Husband and I bought an suv tonight from Robert. Our experience began with Ryan on the phone as he followed up on an internet deal. He talked with me about setting up an appointment and personally greeted us when we arrived. Robert was our sales team member and he was personable, honest and down to earth. He was up front about things in the car that we were looking at and didn???t push us to look out side of our price range. He was willing to help in anyway possibly and stayed an hour past closing to ensure we were taken care of. Jerome was the finance manager and he too was great! Walked us through the paperwork to minimize confusion and also stayed an hour past closing to take care of us. Ryan, Robert and Jerome made this car buying experience a memorable one. They made us feel welcome and treated us like family. I highly recommend this dealership.
When you go to Gwinnett Place Nissan ask for Hai li Sales Consultant. I had a great experience with him finding the perfect car. He is professional, patient, and answered very question on very car I test drove. Hai you are the best. Thank you again for assisting me with finding the perfect car. JMORROW, Lawrenceville, Ga
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