The service was great, I felt well-informed and not like I was being sold something unnecessary like ive felt in some other shops. Being kept up to date with text was pretty rad, as well.
Excellent SUV for my family
by Rabie’s from Toronto, ON
December 10, 2018
This car is very comfortable, spacious, robust with plenty of safety features..
We loved the 2 moon roofs, the third row for my 7yo. The Bose System is amazing..and driving it feels very classy on the road and reliable.
The engine is strong a quite!
We loved the heated seats front and second row, we wished if third row was also heated.
Navi System is easy and the infotainment System is very advanced. All is all, we found the car we want and we are happy with it :)
Service rep was able to determine the problem was in the design of vehicle and found a workable solution for me. Friendly, clea, timely service. Treated with respect at all times.
by TDUMOULIN from Cochrane
December 6, 2018
Ongoing issues. Lots. Under 3000km lost the heater, computer, navigation, and the transmission. Around the 9000 km mark now. Nissan Canada advised me they "Cannot do anything because each dealer is independent ". UNBELIEVABLE. Thanks for nothing
Take the money and run. 6 Dec, lost the audio, stereo, heater, centre console again today. Stay away from Timmins Nissan.
For a few weeks my car started to move left and right upon acceleration. I looked online to see what the possible causes could be and found out it could be due to multple issues from tire pressure to alignment to wheel bearings. So I scheduled and appointment and took it in for a diagnostic test at the dealer in the morning. There was a fee for the diagnostic test then labor and parts if needed but it had to be done so i accepted. An alignment check showed both wheels moving in opposte directions and a technician needed to inspect it further. I had planned to wait for the repair but it was a busy day at the dealer and they decided to provide me with a car for the day free of charge. In the afternoon I was informed that it was a control bar that needed to be replaced but had to be ordered in and would not arrive till the next day. I was able to keep the loaner car over night so that helped. I was a little concerned about the repair bill but it had to be done. Some how the repair gods heard mr concerns. The next day i was so relieved to hear that the part and repair costs were covered under warranty. Luther Nissan was very professional and honest with the whole service process. I was reassured of my decision to choose them over another Nissan dealer.
Bought new in Oct 2016 & Nov 2018 fan problem
by MUHAMMAD from TORONTO
November 13, 2018
Very spacious and comfortable car but not reliable technically.In just 2 years fan started noising and dealer not taking responsibility to c over repair expenses because it has 62k mileage on it.
No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well polished and personable. The oil change and tire rotation were done before I had expected. I will definitely recommend Luther Nissan Kia Inver Grove Heighs to others. The coffee is good also.
Headlamps Crack Heat/Cold
by Former Nissan Fan from Philly, PA
November 5, 2018
Great SUV. However, two main problems to date at 48,000 and at 50,000 miles:
1) Hot/cold temperature extremes cause multiple small cracks (20) when headlights on in 20 degree temps. 48,000 and 50,000. One small became one large. No manufacturer recall. $540 each.
2) Cooling fan fails at 50,000. Known problem. No manufacturer recall. $850.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
We are very satisfied with the car.
by Chuck from Western Washington
January 26, 2019
We immediately liked the car when we went to the dealership. After two years of driving it we have noted some issues that could be improved upon. Many of the controls (seat heating and cooling), steering wheel heating controls are difficult to see-is it on or off?? I realize that space is at a minimum for these controls but some upgrades could be made. We also love the head lights although we are frequently flashed by oncoming drivers because they must be too bright or too high. Curious if any other owners have experienced this issue. On a recent recall, the dealer loaned us an Altima and we found the headlights to be just the opposite--needed more light.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
by Momoftwo from Hoove, AL
November 27, 2018
This SUV meets the my needs and the needs of my family. My son loves the BOSE speaker system. Hopefully we will be driving this car for years to come.
In addition to an oil change, I was having issues with a rattle. The service team listened and is in the process of resolving the issue by ordering a new part for replacement, no back and forth trying to fix the existing part just getting it done right which is so appreciated when compared to my experience at other dealers that take multiple attempts to fix something before they decide to replace part and do it right.
Very comfortable and excellent ride for a 4 wh. dr
by The Donz from Trappe, Md.
November 12, 2018
This vehicle contained the interior room I was looking for, flexibility of seating vs. cargo, options I wanted, and trim level I was comfortable with.
Advisor greeted me right away, spoke in a clear voice, was efficient, and got my car back in a hour.
Comfortable car for a large family
by Makuna091 from Grande Prairie
January 27, 2019
When we decided to buy a car for our large family we were thinking about a minivan. But then we found Nissan Pathfinder with seven seats. We loved to have a whole family together plus to have SUV comfort.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
My Second Pathfinder
by SitLW from Baton Rouge, LA
January 19, 2019
Traded my 2013 Pathfinder at 66,000 miles for new 2018 model. Prior to purchase of my 2013 model, I test drove Pilot, Highlander, Traverse, Mazda CX-5, Cherokee and Sorrento. Pathfinder was best value for ride, room and overall performance for this class SUV.
Very easy to get to 3rd row seats, with just as much room as the others (ignore experts’ comment about the room. 3rd row seats are always for small kids for this class vehicle).
Was pleased with my first Pathfinder; even more pleased with second Pathfinder.
My 3rd vehicle with CVT; love that smooth "no-shift" transmission.
Getting an oil change should not take Over an hour
by thomas5674 from DealerRater.com
December 5, 2018
I had an appointment to get my oil changed. It took one hour and 20 minutes. I don???t believe that is acceptable and will probably go elsewhere now for oil changes.
Love my Pathfinder
by Quest2Path from Celina, TX
January 22, 2019
This car is a pleasure to drive. It handles very well, the 360 view cameras are hands down one of the best features. I wish it has speakers in the 3rd row. Also, updating the navigation system is not free.
Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
Very Nice !! Very Reliable !!
by Brian & Barrie W. from Pike Road, Al.
January 8, 2019
Very nice. Drives great. Very roomy!! 3rd road is a must and this one has a lot of room there too. Very spacious cargo. Birds eye view camera is amazing !! 5 stars !
I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
Owned one before
November 12, 2018
This vehicle is what I need for the snow, and constant driving I do. They are very durable am glad I found another one that I could afford and wanted
Thanks Steve for the great service and friendly help in deciding to have my front brakes replaced. You even had my car washed😃 and my battery checked.😃
by Slvrstang from Salisbury, NC
January 26, 2019
The Pathfinder has a very smooth ride and very quiet. Ours is a Platinum, so it has all the bells and whistles. Lots of cargo room with the 3rd seat folded. The memory settings for two are a favorite feature. We each set the seat, steering wheel, and outside mirrors to suit us and it will automatically reset when we use our individual key fobs or the buttons inside. Only minor complaints are the tiny seat heater knobs. They are impossible to read in the daytime. And the button to change radio settings is too easy to hit by accident in normal driving. Other than those little things, the interior is very nice.
Performance is adequate., it is a big vehicle. I do wish it had a regular transmission as the CTV seems to rod some power. Highway mileage is excellent returning 28+ MPG. In town has been in the low 20's. This is as good or a little better than the Murano we had previously. That car gave us over 10 tears of trouble-free service.
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