Used 2023 Nissan Rogue SUVs for sale near Itasca, IL

I had the pleasure of working with Jeffrey Serwas at Advantage Chevrolet of Hodgkins & Countryside, and I was genuinely impressed. He was professional, personable, and made me feel welcomed—like I was a regular, part of the family. He took my concerns seriously and made sure I felt heard and valued. I don’t usually like name-dropping dealerships, but I have to be honest. I purchased two fully loaded Suburbans from Castle Chevy North, and yet, I still don’t feel welcomed or appreciated there. I barely get a proper greeting and often feel like a bother rather than a valued customer. The level of service and hospitality at Advantage is truly above reproach. Even though it’s a further drive for me, I will gladly make the trip just to work with Jeffrey moving forward. Thank you for such a refreshing and professional experience.

The best car I have owned. Bought it brand new, now I have about 30,000 miles on it and I have had zero problems! Take care of your car and you won’t have any problems!

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Purchased my Rogue about one month ago. I previously owned a Lexus ES350 and wanted a small SUV but the luxury brands didn’t do it for me. Likes: Works well as a daily driver Has all the room I need SL trim level is very nice, love 360 camera Bought from a great dealership Dislikes The Bose sound system is horrible Mid 20’s MPG, could be better Overall, very happy with my choice and glad I didn’t go with the CX5 I almost bought.

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

I’m surprised, the reviews are so low honestly. I have put 6,000 miles on my 2023 Nissan rogue so far and I have not had any issues. I know a recall came out but I got it fixed. I honestly really like my rogue. I know not everyone will have a perfect experience but it’s a great car. I got the base trim, and was a little skeptical especially looking at the SV’s but if your looking for a car with just the perfect amount of tech I recommend buying the base model because you get a bang for your buck. Gas mileage is amazing! I have been averaging 36/37mpg. Coming from a 2015 Altima that got worse gas mileage it’s amazing. The only negative is that the seats really attract pet hair so make sure to have a lint roller in your car, but the car is perfect!

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

Very friendly staff that helped me find the right car and sent me up with financing that worked for me. I appreciate the time they took to explain the process and made everything really easy! Definitely my place to go when i need another new car in the future.

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

The Customer Service from Sales and Service is exceptional. The Sales Managerd Jon and Edgar have made me a fan of Nissan and I will be returning to purchase a new Murano. Sam my sales guy was very informative and he put me at ease!

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

I want to thank Sean P and Gerald Griffin with all the help they provided with my 2018 Honda CRV

I love the new facility, waiting for my car was very pleasant. The service rep was great, took care checking me in and my car was ready quickly, they even washed it. Thank you as always, this is my 3rd car purchase with you but my first time buying the care package...happy I did.

Buying a car is a big decision for me and Classic Kia made it so much easier. Jenny was amazing. She was patient, answered all of my (many) questions and never once tried to rush me or steer me in the wrong way. After several visits, several test drives, I just bought a Telluride from her and couldn’t be happier! The entire process was very friendly, focused on what I wanted and incredibly fast and easy. Thank you Classic Kia and Jenny!

They always take care of me. Been purchasing Nissans and getting their services for over a decade now. Amazing work they do.

I have purchased my second vehicle with this dealer and I am very happy with my purchase and service!

I shopped here for a used Mazda3. The person I scheduled the appointment with was not available when I arrived. I was given a new sales associate. We test drove the car together. We discussed pricing. I was fully expecting them to tack on a bunch of useless add-ons that were non-negotiable. Instead, he added a few optional add-ons and a small fee for reconditioning the car. I thought the fee was reasonable. It was simple to remove the optional add-ons. I was shocked by the experience. It went really well. The manager was really nice. Unfortunately we were still a bit apart on the price so I left to sleep on it. I was pleasantly surprised by their behavior. Maybe there is hope that dealerships can be straightforward and professional. I recommend these guys even though I didn't buy from them in the end.

The men I worked with were friendly, attentive, personable, professional, and genuine, not just trying to "make a sale".

Had a great experience right from the moment I stepped in to the dealership till I walked out after making the deal. David was transparent in explaining everything and making the whole process extremely easy

I took my car here for service. Ismael (Izzy) was my contact. He did an amazing job! He was completely professional, Knowledgeable, and courteous! I cannot say enough, good things about him!