I love this dealership! Rebecca is absolutely amazing and so friendly and accommodating. She really helped when I was so indecisive about which car I wanted. There was absolutely no pressure to buy a car which I loved. All the other places I went to were too pushy, but not Hertz! Whole experience was great, and they were close by too!
Anthony from the sales staff was friendly and courteous, making the deals was easy both on price and to complete the paperwork. They also provided quick responses to fix any issue I had after delivery.
Bought a corolla from them last week, the car was in excellent condition and the price was lower than I'd have expected. Gary the owner, and Walter were both helpful and laid back. No pressure for the sale, and both friendly and professional.
I went to Barry's already knowing what car I was looking for. Scotty made it very easy and quick for me to take it for a test drive to see if it was what I was looking for. Once I made the decision that it was what I wanted he handled all the paperwork and I was able to drive it home that day.
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Overall everything went pretty smoothly. The price was in fair market range, which was a relief to not have to worry about haggling. I asked to have the dealership decal removed before pickup, which was not done. However, Greg brought it down to the shop and had it taken care of immediately once I pointed it out. They were extremely helpful by holding my car until after I returned from a week of travel (purchase completed beforehand, of course), which saved me a lot of potential headache before my trip. I marked 1-star off for friendliness because, on all 3 occasions I was at the dealership, there was unprofessional (either personal or internal business) discussions at the front desk. Nothing obscene, just not something I need to hear. If you need to reprimand an employee, don't do it with a queue of customers in front of them. As far as the car, everything seems to be in good working order. I have not put too many miles on it yet, but I anticipate it continuing to be a good purchase.
Tony and Jim were amazing to work with! They were friendly and fun yet efficient and prifeasin in getting me into my beautiful Armada at a price I couldn’t find anywhere else. I’d travel the 4 hrs again!
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Great dealership with a great sales rep Jon Lewis. Could not have asked for a better experience. Jon was extremely helpful in assisting me on picking the car I loved. There were a couple other dealerships and salesmen I had worked with prior to Jon, and neither had compared to the experience I had with Huggard & Ewing/Jon Lewis
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
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