BEST subaru servce !!!!
November 5, 2018
Bought our 2013 Forester at Camel back in Phoenix along with an extended warranty. At about 50k miles we started having problems with 3rd gear falling out and a grind going into 4th gear. Camel back couldn't seem to find any problem. In fact the service manager told me to change my own trans. oil. So much for my 100k mile extended warranty at Camel back Subaru. After complaining to Subaru America, they suggested going to another dealer. We went to Flagstaff Subaru and they couldn't have been more helpful. Tyler, our service rep. hooked us up with a mechanic. After a short ride around the block, they diagnosed the problem, got the approval for the extended warranty repair, called me the same day and had not only the trans. repaired, but also a tune up and a scheduled service done all within a week ! Now that's what I call FANTASTIC service ! Tyler, you and your shop have restored my confidence in Subaru ! To anyone reading this, rest assured if you own a Subaru your service lies in good hands at Flagstaff Subaru. Obviously I highly recommend these people to everyone. Thanks Tyler, you rock ! H.G.L. Payson, Az.