Going to the dealership is typically a forlorn experience for many. There’s already so much pressure we put on ourselves as buyers to get the best bargain and not get sold on a car by a slick talking salesman. You won’t find that here at Imperial Auto Mall. I had such a great time working with Edwin and Julia to help me find my perfect car and my every need was met. They explained the process so very clearly and at no point made me feel like they were trying to take advantage of me being a first time buyer. If any of you decide to go to Imperial Auto Mall make sure you ask for Edwin he is well informed on all the vehicles in inventory and is patient and can help you walk away with the best possible purchase. I will be recommending him and Imperial auto to any of my friends and family interested in a car.
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
I will highly recommend this place ! I went to buy a used Chrysler Sebring and Chris and his staff helped me as much as they can especially with helping with the minor downsides of the vehicle. I was extremely excited and impatient for the car and Chris met the needs and had the patience and helped and give me referral to other resources I may need
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
by Mariannak...returning customer from Hicksville, NY
August 2, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 1, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
Everyone at Nissan of Bay Shore is TOP NOTCH!! From the helpful front desk to knowledgeable salesmen, to the finance department - our transaction was smooth and informed, totally painless! 100% recommend Nissan of Bay Shore. Go see Quenton - he???s fabulous!
My experience at this dealer was very good. Howard was very knowledgeable, professional, and straight forward with all avenues of the sale (no surprises). He helped me set-up my Bluetooth and went through the car (2015 CRV) with me.
Barry was friendly and willing to work with me . No pressure sales and took the time needed to answer questions and concerns. Will return to purchase future auto
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