Great dealership purchased a Cadillac XTS from these guys.. smooth buying process
Found a few issues with the car and the staff did not hesitate to get it fixed.. definitely recommend this place to anyone looking for a gently used car.. very nice selection..
Chance was the guy I was working with very humble and down to earth guy...
If you are in the market for a used car at a great price, make this place your first stop. For me, the price of the car was not the reason I purchase a car here, it was the fact that the mileage was low and the car still carries some of the factory powertrain warranty. Aside from a few minor cosmetic chips and scratches, which I buffed out easily, the car looks brand new. Another plus is the fact that Hertz does a great job if maintaining their fleet, so you know that machanically the cars they sell are road ready.
I pretty much just want to copy the previous persons review because I basically had the exact type of experience. Matt and Tom and the Killeen, TX location were excellent. From arrival to driving away in my new car took less than two hours and that included the test drive and evaluation of my trade-in. That's pretty quick in my experience. The car was in excellent condition, especially given that it was a previous rental. Hertz really only puts there best cars available for sale. You'd think my car was band new even though to it has 49k miles. I would definitely recommend this dealership to anyone.
I had been searching for weeks for a good deal on a Prius in Arizona or California. One evening I looked at the Hertz website and expanded my search and saw the model I wanted at an excellent price at the Hertz Car sales location in Killeen, Texas. I called and e-mailed and ended up working with Matt Brito. Matt answered my many calls and e-mails over a couple of days. He was responsive and patient! When I told him I wanted put a deposit on a car so I could come from out of state and buy it, he held the car for me, and even came to the airport to pick me up. While at the Store I worked with both Matt and the location manager Tom Boaz and they were very pleasant and efficient with the paperwork. Having bought a used rental car before I expected some wear. Aside from a few expected blemishes, they had the car clean and showed me that two new tires had been installed, and oil change just done. I drove the 950 miles home and the Prius ran perfect and did average over 50mpg. Matt and Tom are true gentlemen and Hertz is fortunate to have them as employees. No pressure at all and everything was as they described.
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
Antonio & Chance were great to work with when I purchased my 2017 Nissan Frontier.
No pressure, easy going, professional, and cared about my needs more than theirs! Their new facilities are amazing as well!
Our family had now purchased roughly 10 cars from Jim Harper. No one does more to always make us feel comfortable and appreciated. He consistently goes the extra mile to take care of our needs. Could not be happier with Garlyn Shelton, Jim Harper, and Winnie Lewis, who is the best Finance Manager I have ever seen. Buy Garlyn Shelton! Buy from Jim Harper!! You will not regret the choice.
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.