Lakeview Ford Battlecreek, MI Service
December 3, 2018
I moved to Kalamazoo back in the spring and needed to have my oil changed and tires rotated in Nov. I called the Ford dealership in the Kzoo area and could not get any appointment for two weeks. Never had this issue with Grand Ledge Ford in my previous city. I called up Lakeview in Battle creek and they got me in the same day. Arrived for my appointment early and they had my truck on the rack in less than 10 minutes and I was out of there quickly. Service staff was very nice and professional as well. Even though it 18 miles and a 25-30 minute drive from where I live, as long as I live in the Kzoo area, I will use Lakeview for all my Ford service needs!
Oh, and they didn't pressure me on buying all kinds of things that I know I didn't need as well. I was a service manager for 16 years for several major car rental companies and know when I am being taken advantage of.
So again, thank you for your outstanding and honest service. It got you a customer that will be dedicated to you as long as I am in the Kzoo area.