I moved to Kalamazoo back in the spring and needed to have my oil changed and tires rotated in Nov. I called the Ford dealership in the Kzoo area and could not get any appointment for two weeks. Never had this issue with Grand Ledge Ford in my previous city. I called up Lakeview in Battle creek and they got me in the same day. Arrived for my appointment early and they had my truck on the rack in less than 10 minutes and I was out of there quickly. Service staff was very nice and professional as well. Even though it 18 miles and a 25-30 minute drive from where I live, as long as I live in the Kzoo area, I will use Lakeview for all my Ford service needs!
Oh, and they didn't pressure me on buying all kinds of things that I know I didn't need as well. I was a service manager for 16 years for several major car rental companies and know when I am being taken advantage of.
So again, thank you for your outstanding and honest service. It got you a customer that will be dedicated to you as long as I am in the Kzoo area.
2018 Ford Edge Titanium Review
by Karen from WINTER HAVEN
May 8, 2019
The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.
I broke down on Friday just as I was pulling into fort custard recreation area Because it was Friday I had to wait until Monday morning to get my car towed to get it fixed. Since we weren't from the area my husband and I decided we wanted to have the jeep worked on at a dealership. Monday morning we had our jeep towed to Hinkle Chrysler Jeep Dodge dealership my husband explain the situation to the service Rep (Aaron) Who said he probably couldn't look at it until after lunch. We received a call at 10 AM telling us that they had figured out that it was the water pump our car was ready by 3 PM and it ended up costing less than was originally quoted definitely recommend this dealership
On September 29, 2018 I purchased a Toyota from Sunshine Toyota. WOW, the salesperson I dealt with was Krista Shields. She was exceptional in ALL the requirements of what a salesperson should be. I drove from 60 miles away and Krista greeted us as we pulled in the parking lot. That was impressive! From that greeting until the end of the deal, Krista performed beyond anything I had not experienced in my lifetime and I am 84 years old. Krista was very accomodating in answering and explaining all of our questions thru the whole process and made buying this Toyota a friendly, fun and fast experience. I noticed one of the e-mails Krista sent to me was written at 4 a.m. That's what I call a truly dedicated salesperson who goes the extra mile to make a sale.
2019 Subaru Crosstrek 2.0i Limited Review
Favorite car ever!!!
by Kw2000 from Batesville , AR
May 16, 2019
It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.
Car was flawless at delivery & remained that way for 18 months until it developed a thump from the rear when backing & turning from a park spot. Took it to a Lincoln dealer who immediately diagnosed it & gave me a MKX loaner. This was Fri. a.m. They called Mon. p.m. & car was ready. They changed the slip clutches in the rear diff. Very impressed with their level of service.
I have owned this car for 4 months and absolutely love it. Never in my wildest dreams I ever thought of purchasing a Lincoln, my older brother always drove a Lincoln. I looked at the Lincoln as an old man's car but my daughter said look at the Lincoln SUV glad I did.
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
I found the car I wanted online, the only problem was that I lived 4 hours away from the dealership. I shared with Cory Wohlford that I couldn't make multiple trips and needed everything to be easy and turn key and he did exactly that. Cory worked with me on the phone and by email to get everything taken care of.
I wish this dealership was in my community.
2019 Nissan Rogue SL Review
First Rogue was flawless, purchased another
by mdshaffer from Vero Beach, FL
May 15, 2019
Leased a 2016 Rogue S and for three years the car was flawless. When we turned in the lease, we immediately purchased a 2019 SV model. The lease was a great way to check out whether we liked a car long term.
Color is Monarch orange which really stands out in a parking lot of white, black and silver SUVs. Everyone comments on how the nice the color is.
This particular one was made in Japan. Couldn't find any imperfection.
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
by Two Appreciative Consumers from Elkhart Lake, WI
April 25, 2019
We’re so happy with this car! It’s been built for complete comfort, with exceptional safety and innovation, and all while being wrapped up in eye catching style. It makes driving fun again, and with it’s impressive power and all wheel drive, we’re looking forward to it being a part of our family for many years to come.
Went to start scouting vehicles before our lease ends, and had a wonderful experience. Staff was friendly, knowledgable, and unobtrusive. They answered all of our questions in detail, and even offered a few suggestions we hadn't thought of. We'll absolutely be returning when it's time to get the new wheels. Thanks again!
I live near Detroit, but my car broke down near your dealership on a Sunday. I left the vehicle there with the keys and a note and the Cole team took care of everything. Great job of troubleshooting a difficult problem and great job of keeping me informed. Excellent!
From the moment we walked in the door and met Kyle and Jim we felt comfortable. They were very welcoming and knowledgeable. After visiting other dealerships in the area with pushy salesmen that felt shady, it was nice to feel valued as a customer. The whole process of purchasing a vehicle at Jim Koestners was stress free and enjoyable. We will definitely be coming back for our next vehicle purchase and any service that needs to be performed. I really cannot express enough how happy we were with the whole experience.
2013 Buick LaCrosse Leather Review
2013 Buick LaCrosse exceeded my expectations.
by Fairdc from Denton, TX
April 16, 2019
The Buick LaCrosse Premium is quiet, comfortable and luxurious. The Head-up display is excellent and adds a level of safety. I have subsequently purchased another LaCrosse and now have two.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.