New and used 2025 Porsche Cayenne for sale near West Hollywood, CA

My go to dealership always as customer service from advisor and consultant to mechanic and to all staff there has been great and issues when working with them!

I have been followed my Porsche sales manager Tim Churchill over 10 years, I consider myself is a very picky customer. Tim just knows my taste/preferences on the cars, and he will always be able to get what I am exactly want. So, thank you Tim for taking care of us for all these years!

Brought my preowned car for troubleshooting while it was under warranty. Overall very satisfied with the service and professionalism. Only complaint is it’s so busy here that sometimes difficult to reach a service advisor just to ask questions to see if you need servicing. You essentially have to make an appointment to get someone to call you back. But once you have a service advisor assigned it’s a much smoother process. Quick in and out for drop off and pick up very efficient. Carlos was great. Kept me in the loop with updates. Also nice that they’ll give you a loaner car when available.

Service, mechanic automotive repairs are outstanding which is everything that's expected (AIM high) for ones investment. Secondly, as a consumer looking for a great price and quality automotive repairs allow me to drive my vehicle as expected feeling safe. Thus, Jenny, Brice and management are awesome ambassadors of what Porsche represents...fast racing machine of excellence.

Great customer service by Carlos in the service department! He was knowledgeable, thorough, responsive and attentive and took the time to address all of my concerns and explain everything to me, to best maintain my car. Would recommend Carlos and Porsche South Bay without hesitation!

Setting up the appointment took less than five minutes on the phone. Eric had my records at his fingertips within the first minute. Dropped off my car the day after, they had it on the list and whisked it away. The loaner car was a black macan, fully equipped. I was out less than fifteen minutes after arrival. Eric gave me a status in the afternoon, told me the issue and asked to keep My cayman for another day to get the part. The next afternoon the part was installed, car road tested and ready. This time I was in and out in ten minutes, no arguing or hidden charges. My car was washed and vacuumed, no trace of any work. I cant imagine anything easier.

Leased a 2018 White on Red Panamera from Porsche of DTLA on 12/15/17 the sales person Roger and the manager Johnathan made everything easy for me from A to Z. Hands down the best Porsche Dealership I've ever been to.

After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow! THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!

In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.

Making update to my review below. Porsche Downtown LA contacted me directly and agreed to pay for all repairs and make the situation right. They were very apologetic about the entire situation and are willing to go above and beyond to make things better than right. I appreciate their response.

Extremely repsonsive although I purchased from another dealership. If I were 2 buy again I’d definitely consider buying from them

My electric Taycan was completely discharged as I got home at midnight and even the 12volt battery was dead because the car had no power i was partially on my driveway but my charging cable did not reach. Had ro leave it like that overnight. I contacted Santa Clarita service dept in the morning and told.them of my situation. The technician. I spoke with was completely helpful and rght away told me that the foreman could come out and assess the situation. Brian called me in 20 minutes that he was on his way. He jumped started the car so he could access the trunk and power the 12v battery and open the charge port. He ran a diagnosis and then pulled out an extension cable so I could charge. I am so gratefully and thankful for the excellent customer service skills of the service department. What a life saver.

Everything was as expected this trip, just waiting for a call on parts and a repair on a converter that needs an update

Mark in sales was a pleasure to work with. My first Porsche buying experience could not have been better. I will recommend Rusnak to my friends

I had messages popping up on the screen about steering, engine, and others. Being in the middle of this pandemic lockdown I delayed having looked at. I called Steve Ellis and he advised to give it a few days to see if computer reset. It didn’t and I txted Steve he setup an appointment, and it got taken care of. Skip was there since it was Steve’s time off. Everything was organized, it took only a few minutes to drop off the care pickup a loaner and be away. Picking up was again easy and fast. Truly a professional operation. Under normal circumstances I would see Marty and Catch-up with him, another professional.

Alina is wonderful. This was our first Porsche purchase and she was patient and encouraged us to explore the car. We purchased a HOT car, people were in line to buy it (literally standing there). She gently guided us through the process without being pushy. She is great!and is our sales person from now on. The finance department was wonderful and everyone was very nice. It was totally a great car buying experience for our first Porsche.