Used Porsche Cayenne Cayenne for sale near San Fernando, CA

My electric Taycan was completely discharged as I got home at midnight and even the 12volt battery was dead because the car had no power i was partially on my driveway but my charging cable did not reach. Had ro leave it like that overnight. I contacted Santa Clarita service dept in the morning and told.them of my situation. The technician. I spoke with was completely helpful and rght away told me that the foreman could come out and assess the situation. Brian called me in 20 minutes that he was on his way. He jumped started the car so he could access the trunk and power the 12v battery and open the charge port. He ran a diagnosis and then pulled out an extension cable so I could charge. I am so gratefully and thankful for the excellent customer service skills of the service department. What a life saver.

Setting up the appointment took less than five minutes on the phone. Eric had my records at his fingertips within the first minute. Dropped off my car the day after, they had it on the list and whisked it away. The loaner car was a black macan, fully equipped. I was out less than fifteen minutes after arrival. Eric gave me a status in the afternoon, told me the issue and asked to keep My cayman for another day to get the part. The next afternoon the part was installed, car road tested and ready. This time I was in and out in ten minutes, no arguing or hidden charges. My car was washed and vacuumed, no trace of any work. I cant imagine anything easier.

Everything was as expected this trip, just waiting for a call on parts and a repair on a converter that needs an update

Mark in sales was a pleasure to work with. My first Porsche buying experience could not have been better. I will recommend Rusnak to my friends

I had messages popping up on the screen about steering, engine, and others. Being in the middle of this pandemic lockdown I delayed having looked at. I called Steve Ellis and he advised to give it a few days to see if computer reset. It didn’t and I txted Steve he setup an appointment, and it got taken care of. Skip was there since it was Steve’s time off. Everything was organized, it took only a few minutes to drop off the care pickup a loaner and be away. Picking up was again easy and fast. Truly a professional operation. Under normal circumstances I would see Marty and Catch-up with him, another professional.

Alina is wonderful. This was our first Porsche purchase and she was patient and encouraged us to explore the car. We purchased a HOT car, people were in line to buy it (literally standing there). She gently guided us through the process without being pushy. She is great!and is our sales person from now on. The finance department was wonderful and everyone was very nice. It was totally a great car buying experience for our first Porsche.