Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
Whole buying experience was fantastic. Couldn???t have been better in anyway. Mike was great on getting the deal done. Truly amazing all around. Pricing was 10x better than anywhere else in the country. Trade pricing equally as good. Smooth process.
The sales team was not pushy at all. I felt really comfortable in every aspect of the car buying experience. Although, I think I should have gotten a better interest rate, I was unsure of if I could negotiate that aspect of the transaction, but you live and learn.
I have been a long-time Porsche customer. When moving into the Atlanta area my previous dealer suggested Jim Ellis Porsche to take care of my cars. I've had great experience and support from the service group (a shout-out to Craig Buffinton who takes excellent care of my vehicles.) This was my first experience buying a car. It also was great. Brandon Matsumoto provided the "exact" amount of interaction and support for my wife and I to feel comfortable with the process. Ryan McIntyre, the pre-owned sales manager helped us work through a couple of points unique to our needs. The quality and depth of the selection was important. I have made my purchase of a CPO 2016 Cayenne S and am very satisfied with all aspects of the experience.
I have been driving Audi's and BMW's for over a decade and wanted to try something different. As I was searching for a car, I test drove a Macan. The car handled beautifully but what blew me away was the warranty. 6 year unlimited miles. I ended up buying a Cayenne because of the space but Porsche performance is second to none. I love my car.
My first service at Porsche! Had a minor issue with my lane change assist. After several trips back, my issues was resolved. So far, service rep. was friendly enough and accomodating. The service area was a refreshing place to have a snack, drink, or just work. Check out was a breeze.
As a car collector, I have dealt with too many dealerships to mention. I worked with Danielle Jarrell and she was the most professional and considerate sales person I have ever worked with. I purchased my car on line and my vehicle is everything she said it would be. The pick up of my vehicle was smooth, and she had everything ready for pick up. Great dealership!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
From the time we entered the dealership to the completion of the deal our sales rep Dan Burris was 1st class all the way. No haggle, no upscale, just straight ahead professionalism. Very knowledgeable about the product and even introduced us to our new service manager prior to departure. Overall experience was a 10 and look forward to our future experiences at this great dealership I???d recommend Dan and this dealership to anyone in the market for this high end car experience
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
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