Great Service and Positive Buying Experience
November 6, 2018
From start to finish, this was a good experience. Having suffered many long, painful car purchases in the past, everyone at Route 15 made this an atypical experience. Milton went above and beyond in working with us. From the really long test drive we did, he met us at our mechanics (in Vernon) and waited for Jeff to give his "thumbs up". The price "negotiation" period was quick and the contract signing went smooth. There was NO used-car-salesman pressure, no gimmicks, no "buy now and save" (and no lunch). Also, no "hidden" sales manager behind a wall to give approval and no sneaky tactics. Everything that Milton said, he did. Route 15 is a hidden gem of a dealership. Even though they are connected with the "big boys", you don't get the flash-bang that you see at the other larger car lots. Even if Milton looks like Wil Wheaton (Big Bang and Star Trek), you will be treated fair and with respect. What more can you ask.