Nestor made me and my family feel at home. We were looking at GL550 or ML350 - however he looked at his inventory & after understanding our needs he cam back with GL450 - which I liked it right away. He is very informative about the vehicle. He paid interest in my kids in interest in explaining the features to them in detail.He made the whole buying experience a pleasant & worth it. Thanks Nesstor Rodriguez - if u are at the deal ask for him, he will take care of. Shree Yerramsetti
Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.
Very nice and attentive staff. Ashley was aggressive in working on my situation, which included involvement through several phone.calls to and from the manufacture DOGE CHRYLER
AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix Review
Excellent Service!
by David Gudzinas from Phoenix, Arizona
November 5, 2018
4.4 (837 reviews)
In the couple years I've owned my Dodge Charger, I've had it serviced at two different dealers., AutoNation Dodge and the Hyundai dealer where I bought it as a used car. Having to get some recall work done on it required that I take it to the Dodge dealer instead of the Hyundai dealer. It was also due for some scheduled maintenance, which I decided to have taken care of. When the service rep., Jake T. drew up the service order, I knew that there were some items on it that I had taken care of at the other dealer. I just wasn't sure which ones they were. Jake was kind enough to call the other dealer's service department and update the record, saving me almost $800 in redundant services. Thanks Jake!
We turned in a Forte EX which we have driven for almost 3 years. Hated to see it go, but Chance R. got us a terrific deal on a 2016 Optima. Just drove it home, and we couldn't be happier! We knew that he would come through for us! We are retired and on a limited income - we have only one car and it has to be in great shape, dependable, and comfortable. (Also affordable). We have it once again!!!
We were on our vacation and had a problem in a nearby town and were referred to this dealership from Auto Zone in Cleveland. The folks at Jacky Jones were extremely helpful and friendly. They ordered the part that was needed for our car, did the repair the following morning, and we were on our way! We were so thankful that Dodge had a dealership close by where we were staying. There was no charge for the service. Charger (2018).
I am a recent widow and have never purchased a car by myself before. My salesman, Andrew, was outstanding and went out of his way to help me through the buying process. I live a very long distance away (1.5 hours one way), and the dealership even sent two drivers to come to my home and pick up the two cars I was trading in. The only reason for 4 stars in the buying process category was because the gas tank was totally empty when I left. Other than that oversight, I am very happy with Pinckney Chrysler Dodge.
Picture it: Sicily, 1918. Who begins a review with a Golden Girls reference? Me. That???s who. It???s an age reference so that the reader knows I???m a (mostly) adult person who is old enough to remember those kooky gals on the t.v that wasn???t flat. Or, I could be a 25 year old man-child living in my parents??? basement binge-watching ???80s re-runs while lounging on a 1970s couch carelessly eating stale Cheetos and wondering what shall become of my life. But The Facts of Life are on next so life goals don???t particularly matter right now. It???s the internet so you don???t know. You???re just going to have to trust me that I???m not the guy on the couch and I???m pretty o.k. at this adulting thing. But you know what matters right now, my dear readers? Being able to purchase a car from a good dealership. Well, that doesn???t really apply to the aforementioned guy on the couch because he needs to learn that you take the good, you take the bad, you take them both and there you have, the facts of life. Speaking of good, Gastonia Dodge is good. Like Friday night pizza and a pint of ice cream while watching Dateline in your jammies good. That means it was really good. From the moment I spoke to Sam I felt like I was more than just a potential sale; more than just dollar signs. I had a budget and needed a reliable used car to sell all my meth. What? Just checking to see if you???re still reading this. I needed a reliable used car to transport me to and fro my responsible and legal job. And to take my miniature primate (child) to school, the park, and various other places children frequent. Sam was personable and genuine. I had visited another dealership the day before and I walked away ashamed and embarrassed of myself and my budget and my fly wasn???t even down nor did I have toilet paper dangling precariously from my foot. I wasn???t treated like a person, I was nothing. But not here. Sam treated me with respect and there was an air of friendliness throughout the entire dealership; it hung in the air like a crisp Lysol scent from a freshly cleaned bathroom. Speaking of bathrooms, you shan???t be treated like fecal matter at this dealership. Sam took the time to listen. Everything about him was genuine from the second he answered the phone until I drove away in my beautiful Jeep. He knew I am a struggling single mother with a budget and he cared. His humor is a wonderful gift and he helped me feel quite at home in the dealership. I imagine if I had friends it would be very much like my time at the dealership. The atmosphere itself is soothing from the warmth of the carpet to the spike of Sam???s hair. All employees there were genuinely friendly. I am repeatedly using the term ???genuine??? because none of the employees were fake like my breasts. What? There you are, you???re still with me. Brad, the finance paperwork man (that???s a technical term) was wonderful as well. The beautiful thing about Brad is that he doesn???t cowpoop. He tells you exactly what the numbers mean and why they are there. Underneath his dealership-issued polo beats a heart of non-cowpoop gold. And so I say to you, my dear readers who are not watching The Facts of Life right now, if you are in the market for a vehicle please consider going to Gastonia Dodge. Sam and Brad were the absolute best and I am so happy. I never thought I could ever own a car that wasn???t around before the invention of the McRib. And now I do. Thank you so much, Sam and Brad.
My overall experience at the Rochester Hills used car location was 5/5. The guy who greeted me in was very friendly and took care of any questions that I had. They seemed very organized and honest with any question I had regarding the car I was interested in. I have not purchased from them, as I am still searching for the right car, but would recommend them in a heartbeat.
If you want an awesome deal with excellent customer service, contact Jeremy Baker. He will go above and beyond to get you in the vehicle you want for the price that fits your budget!
AutoNation Chrysler Dodge Jeep Ram Roseville Review
Repair Service
by Samantha Hammar from Elverta, Ca
December 3, 2018
4.4 (504 reviews)
Greg was great, understanding and helpful. My charger broke down on Sunday and my warranty didn’t cover my repair, he helped me find a discount. Which saved me a little money.
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