Used 2020 RAM 1500 for Sale in Newport News, VA

I have bought three previous vehicles via Pomoco. The first way back in 2004 the Pomoco located in Hampton, and I've continuously gone back each time since. this time was no different. I know that I can always rely on them for top-notch customer service, a fair price, and an overall good experience. My Dodge Journey that I purchased in 2013 suddenly died on me and I was heart broken. However, the sales associate, Kevin Steele (whom I spoke to during a previous visit about my interest in the Jeep Grand models) came to my rescue. I immediately asked for his assistance in the help of choosing the right Jeep Grand Cherokee for my family's' needs as well as one to fit my budget. The sales experience went even better this time around because of Mr. Steele's patience and understanding in allowing me the time to carefully choose the options, color, and style of Jeep I wanted. He carefully explained the process of financing and even went as far to find a financer to handle the vehicle notes for less than the other competitors. Everyone who assisted in the process was quite helpful, and friendly. The Pomoco Chrysler Jeep Dodge Ram group always goes above and beyond to making everyone feel like family, and ensuring that customers get a fair deal on whatever service they are requesting. I literally cried tears of joy when I found out I could get the Jeep I wanted at an affordable monthly note. thank you once a again Pomoco for helping me choose another great vehicle for my family and providing the best service in Hampton Roads!

Mr. Steele was the very same outstanding and straight up sales professional I had the pleasure to work with 3 and ½ years ago when I bought my first RAM from him, it goes without question that when I needed an upgrade I went back to see him again. Called and told him what I was looking for, within 15 minutes I arrived and he had all the relevant info and vehicle available for test drive. The guy just knows how and what costumer service is all about. He remembered me right away, not sure if it was because I had a lot of questions and needs (witch he had the patients and knowledge to answer and deal with them all) or just because I have an easy name to remember, either way it felt like home, Ms. Cindy got me some coffee, (The Finance Lady) and myself and Kevin got in to the numbers??????.10 minutes later after appraising my trade in (Above KBB I may add) I simply give him the figures I would like to be in, he took those numbers and went on to do his magic 5 minutes later we had a deal?????? DONE SON! I will brag about this guy to any one I know needs a car truck or whatever he sales???.. He is forthright and honest. All I look for in a sales professional. Big thanks to you Kevin for an amazing deal!

I have Bought More than One Vehicle from Pomoco Dodge in the Past, But Working With Mike Wiseman And John Spur Was one of the Best and Memorial Experiances I've enjoyed ,I Found The Dodge Ram 2500 Eariler When My Ram 3500 Was in the Shop for some Maint, I spoke with Mike , And He Went out of his Way To help Me, I also Checked out 3 of the local Ford Dealers in the Area To Compare Dodge Rams to the Ford 2500 And Talked to Many Ford and Ram Owners, I was Informed over all The Dodge Ram 2500 Has More Power and Over all Satifation than The Ford Trucks, And The Price I found , Buying A Brand New Truck Was Far Less Cost than Buying A 2018 Used Ford 2500 That had only 2000 miles on it, Pomoco Gave Me a great Trade in Value For My 2016 Jeep Wrangler, More than What I expected. I will Be A return Coustumer to Pomoco For many Years to Come....Great Job, and Thanks,,,,,,David Millsap Owner of PTL Grounds Maints Wmbg VA

A few weeks ago we took a day trip, from the Raleigh NC area to buy a 2015 certified pre-owned Civic from Checkered Flag Honda, 197 miles away. Why? The day before, we drove a 2014 Civic at a local Carmax. We loved the car but we weren't sure about the deal we would be getting. We came home and did a 200 mile search on the internet to see what else was available. We found a 2015 at Checkered Flag that had 12,000 fewer miles, was $900 less, AND it was a certified pre-owned! We read all the great reviews and Larry Brown's name kept getting mentioned, over and over. The next day, I called as soon as the dealership opened to check to see if the car was still available before making the trip, and Larry Brown answered the phone. He said he was scheduled to be off, but come in to work a few hours. It felt like it was meant to be! I have good credit, but life circumstances have resulted in a high debt-to-income ratio, so I mentioned that I wasn't sure I would be able to get a loan. Larry took basic information from me and called back very quickly saying we could work it out. We jumped in our car and headed to Va. From start to finish we had a good experience in regards to everything that was under the Checkered Flag's staff's control. Carl Dyson greeted us as soon as we entered the showroom. We told him we were there to see Larry and he assisted by letting Larry know we were there and telling us where we could wait. Larry was genuine and accommodating through the entire process, start to finish, as was Chad Frick who spent time with us as well. We were there on an unusually busy Sunday, and a couple of customers were ahead of us waiting to work with Financial Manager Samuel Custodio even by 6:00, when the dealership closed. Larry and Chad stayed with us and maintained the best attitudes, in spite of the circumstances. We finally met with Samuel, who also still was smiling, personable and took the time to fully explain our various options in spite of it being three hours past closing by the time he was working with us. I also felt Samuel was honest about the various service/maintenance options available to us and which ones would be most suited to us/our needs. In summary, the "Fast" part was not so applicable for us but, again, this was outside of the staff's control. The "Simple" and "Smart" definitely applied! I am a single woman who was buying this car with my teen aged daughter. I never felt like I was being misled or taken advantage of during any part of the process, start to finish. I would definitely recommend this dealership based on their better value and customer service. I would not hesitate to make another 3 hour road trip to buy another Honda from Checkered Flag!

I Highly recommend this car dealership to everyone I know. They are the best place to get a car from. If you want a no pressure no hassle place to buy your next car from then Starr Motors is the place to go. I've bought 3 cars here. Every time has been easy. I told Danny what I wanted and he busted his behind to make it happen. All with in my budget. I'm confident in saying that I'm a customer for life! See Danny, he will help you go through the car buying process smoothly.

We went to a couple Dodge dealers in the area and were not too happy with them. We were driving by Starr Motors and stopped in because we saw a new Dart GT on the lot that we liked. It ended up not having all the options we were looking for and we were told by the salesman we first saw (Todd Bowers) that they had a 2015 GT in the used lot that had low miles and we went and spoke with a salesman (Jack Davis) and the car was brought around front and it looked perfect. We spoke with the finance guy and he gave us a range that included what we were looking to pay. When the time came to sign the papers which was the following day they ended up only $3.00 a month more than the top of the range we were given and we ended up with a 100,000 mile warranty. They gave us more for our trade in than we expected and did everything they could to get a payment we were comfortable with. I would recommend them and Jack Davis to anyone. They went above and beyond to make our buying experience a good one.

My dealings with Starr Motors began in 1996 with the purchase of a new Dodge Ram 4x4. Since then I've purchased multiple business and personal vehicles from them. Every transaction has been quick, seamless, and a pleasure. I've had several warranty problems, all except one were taken care of quickly. The one that wasn't was due to factory incompetence, and was not in any way Starr's fault. To compensate they immediately offered a loaner truck and went to bat with the factory to get the problem resolved. I also had a major issue that was in a very gray area warranty wise. Starr's service personnel jumped into action and persuaded Chrysler to cover most of the cost. I highly recommend Starr Motors for any vehicle purchase -new or pre-owned. There's a reason I drive all the way to Suffolk from Virginia Beach to purchase my vehicles. Excellent and friendly service-every time!

I have bought my last 3 jeeps from Edward McIntosh. "Eddie Mac" has always been concerned about what I am looking for and puts in the extra time and effort to get it for me. He doesn???t try to push something I'm not looking for on me. He knows his product too! He doesn???t just sell jeeps, rattling off information and numbers he read in pamphlet , he owns them too (him and his wife). He is honest and upfront, tells you the positive and negative about any decisions you may be contemplating. I don???t just go to him to buy all my jeeps! If I have any problems with the jeep, service on the jeep, or anything about my jeep outside the sales relm, I go to Eddie Mac first! If there is red tape to be cut, he has the knowledge, contacts, and tools to do it! Just one story of many to drive his "customer care" attitude home... Last year I totalled my 2016 Jeep wrangler (June 29th, Thursday before the holiday weekend). I showed up to the dealership needing a new Jeep on Friday morning prior to my. Eddie was leaving at noon on vacation for 10 days or so. I had a jeep in mind but just wasn???t sure yet. Instead of rushing me to buy it then and there, he signed his dealer tags over to me for almost two weeks so that I could drive the Jeep and make sure it was what I wanted! Now, I have heard of overnight but never 2 weeks. He also helped me with the painful gap insurance claim that was purchased with the totalled vehicle. He is the "McGyver" for Sothern Chrysler Jeep- Greenbrier. Just when you think it won't happen or it's too much time and effort, Eddie will find a souluton! Darrin (Alex) Stevenson

I bought a 2018 Jeep Cherokee from N Military Highway Southern and about 3 weeks after I noticed a weird clicking sound in the radio(speakers), the entire radio wasn't functioning and all I could hear was clicking from all the speakers, I drove to the service department where I bought the Jeep to have it checked out but there was no available date until about 2 weeks, I later decided to take the vehicle to the S Military Highway location and they were able to look at it right away, so I left it overnight. I received a call the next day from My Service Rep Paul, he outlined that there was a software update out for the radio system and it was installed and the clicking noise still did not subside, so he put in an order for a brand new radio and I may take 48 hours to 3 weeks to arrive. I stressed that the noise was very annoying and asked if there was anything that can be done to get me into a rental until the radio arrived, Mr. Paul did all he could and got me into a rental (a jeep wrangler) the very next day. Now that's service! So that's why I gave a 5 star, even though I should have never had a faulty radio in a brand new Jeep I understand that it's just a manufactural problem and it's not necessarily the dealership's fault but the way Paul handle the situation and me, the 5 star was well deserved.

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

Hard to believe that even when 90% of the city was off of work due to a potential hurricane that the dealership was open. Had an appointment for 7:00 am Friday, September 14, 2018 and everyone was there and ready to go. Sam Vanderslice, my service rep for many, many years greeted me with his usual good humor. He immediately asked about family and friends that might be in the path of the storm. Even with some of his family in potential harm out of state he maintained his caring nature for others. I don't know who the tech was that did the work. Their name is no longer on the service invoice, but I would also like to thank that person. Work was top notch.

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

I have bought my last 3 jeeps from Edward McIntosh. "Eddie Mac" has always been concerned about what I am looking for and puts in the extra time and effort to get it for me. He doesn???t try to push something I'm not looking for on me. He knows his product too! He doesn???t just sell jeeps, rattling off information and numbers he read in pamphlet , he owns them too (him and his wife). He is honest and upfront, tells you the positive and negative about any decisions you may be contemplating. I don???t just go to him to buy all my jeeps! If I have any problems with the jeep, service on the jeep, or anything about my jeep outside the sales relm, I go to Eddie Mac first! If there is red tape to be cut, he has the knowledge, contacts, and tools to do it! Just one story of many to drive his "customer care" attitude home... Last year I totalled my 2016 Jeep wrangler (June 29th, Thursday before the holiday weekend). I showed up to the dealership needing a new Jeep on Friday morning prior to my. Eddie was leaving at noon on vacation for 10 days or so. I had a jeep in mind but just wasn???t sure yet. Instead of rushing me to buy it then and there, he signed his dealer tags over to me for almost two weeks so that I could drive the Jeep and make sure it was what I wanted! Now, I have heard of overnight but never 2 weeks. He also helped me with the painful gap insurance claim that was purchased with the totalled vehicle. He is the "McGyver" for Sothern Chrysler Jeep- Greenbrier. Just when you think it won't happen or it's too much time and effort, Eddie will find a souluton! Darrin (Alex) Stevenson

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.