Used 2020 RAM 1500 for sale in Owings Mills, MD

I am writing this as a review update I am unable to delete or edit my previous review. The dealership reached out to me after I voiced my concerns and opinions about the way I was treated. They also elaborated how they aren't directly associated with Chrysler Capital since majority of my frustration came from my experience and lack of follow up. They have helped me get into a rental car while they're fixing my jeep. Stan and Jess made me fee like my opinions matter and that they valued me as a customer.

This 2020 Ram 1500 truck is well made, even more comfortable ride than our previous Luxury SUV. Every convenience you could want in a Truck. LOVE IT!!

Great hardworking honest employees and a clean environment to sit in while your vehicle gets serviced. I will keep coming here for years to come.

V8 Hemi Big Horn I live love love my truck. Nothing beats the handling of that of a Ram. Steering is nice and tight, it's comfortable, versatile, tons of room, reliable and frankly it's one sexy bad a$$ truck.

Pros: Easy process, outstanding customer service, we LOVE the car, title and license plates were delivered incredibly fast. Cons: Delivery of the vehicle was delayed multiple times due to logistics challenges. This was pretty disruptive to our schedules. I know it was likely out of their control, but setting expectations is really important. Overall I would buy from Carvana again and I would definitely recommend them to anyone.

It's been a great truck so far only have had it a few days. But the dealership was a great experience. The truck is the most comfortable vehicle I've ever owned.

It was a really great buying experience from beginning to end. I recommend it to anyone who wants a no hassle way to purchase a car.

The Ram Rebel I got is a great looking truck inside and out. Everyone who sees my truck wants one. It has a great look and comfort on the inside.

Stress-free experience. What I especially liked was there was no nervous discomfort as I've experienced before at dealerships. In addition, there was no processing fee which can save you anywhere from $300 to $800 on a used car. The invoice was plainly simple. The price of the car minus your trade, taxes and registration fees. No confusing and unclear math. I wish I could have purchased all my cars through carvana and would highly recommend anyone to buy a car through carvana. I'm very satisfied with my purchase.

With only a few understandable hiccups (in this generally upset time), my experience was outstanding. Initially and from time to time along the way, the concept of making a $20K purchase over the Internet came close to overwhelming for this 75-year-old, but in the end I was won over. I have commended your process to a nephew, friends, and neighbors. Congratulations on winning a convert!

Great experience overall, much less painful than buying through a normal dealership. Only complaint was that I had to do all the work for setting up my trade-in, which the normal dealerships usually do for you (like finding all the info to estimate its cost)... but not much an online place could do about that anyway I suppose.

I had a wonderful experience at Easterns. The salesman, Samuel Johnson took great care of me and helped put me in the car of my dreams!!! I highly recommend anyone go there for their next vehicle

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

Friendly staff. They make you feel welcomed and even served me coffee while I waited to hear from the banks if I was approved for the vehicle I wanted. They explained everything including warranty, the features of my vehicle. After I signed for the vehicle and made it mine, my sales person even helped me program my phone to the bluetooth, set my radio stations, and program the vehicle to the way I like it. I would highly recommend them to anyone I know looking for a vehicle.

They took care of all my vehicle needs. Wonderful job to the entire team there!

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

Vance was a great sales person to work With. Although he was very busy, he kept us moving along at a good pace, let us know estimated time frames frequently. Just a good natured guy

I was in a Harris Teeter parking lot and saw a beautiful truck lifted with fantastic tires. I asked the guy where he purchased the truck from and he said Krietz Customs. I started looking at the trucks and made my way from Virginia to the dealership. We test drove several trucks and ended buying a Ford F-150 and it’s awesome. There wasn’t any pressure and they let us drive as many as we wanted without making it feel like we were bothering them. Once we decided on a truck, the finance portion was easy and we got a better rate than my Credit Union. I would and will recommend Krietz Customs to anyone looking for a bad-ass lifted truck at a fair price and great customer service.

I will start out by saying I live in SC and made the choice to fly to get my dream truck from them. From my initial request on info for the truck/financing, all my questions were answered timely. From the moment I showed up to this dealership I was extremely happy with my choice to go there. Clean and friendly dealership, felt more like a casual hangout than the typical business pressure driven dealership. I was relaxed, offered water and all several times. YOU WILL NOT FIND A BETTER DEALERSHIP WHO ENJOYS THEIR CUSTOMERS THAN THE KRIETZ AUTO FAMILY! Trust me Marlon Alvarado (Sales Rep) was my contact through email and phone calls to ensure I was ready to get my truck. Got my approval on a Friday afternoon and flew out Saturday. Was offered to be picked up at the BWI airport but had family so I rode with them. Weston Kandrick (Sales Manager) easy going gentleman who took and put a time to ensure that I understood everything about the truck and all the options(warranty, offers, financing) and made me feel right at home. Lisa Hildebrand (Finance) Sweet down to earth lady who makes you feel like you known her for years. My wife and I loved chatting with her during this process.All the paperwork was easy to understand and ready to go. There was no second guessing what I was signing. Gavin (Customs) I decided after I drove home to SC from MD that I may need some good running boards as I bought a lifted truck and me and my wife are both on the shorter end of the spectrum. Reached out to them as I had a couple options that were discussed with me. They found me the ones I wanted (AMP Research), got me financed and have them shipped to my home. Marissa (Customer Service) She helped me to electronically receive all document and financing to ensure my steps were ordered and provided me with on the spot texting and updates.

Marlon and Weston were great explaining and getting me in the vehicle I needed. They were able to answer all questions, if not they found someone that could.