New and Used 2020 RAM 1500 for Sale in Putnam, CT

Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!

We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.

I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I shopped. I started with the Internet sales person, which was a rather generic experience. Then I got connected with Ed Kelly in sales and was blown away! Ed is a no-nonsense kind of salesperson and it is no surprise to find out his remarkable professional career was in something very different, which is ironically probably why he is such a great salesperson. He got down to the bottom line quickly and with no "weasling" like so many salesmen. We struck a deal on the phone and I planned my trip down to seal it. At 10:30 on the night before my trip, I had a few questions regarding the transfer of registration and title to VT and sent a message to Ed, not expecting him to respond. To my surprise he jumped right on it and we traded several more messages until I was up to speed. He said the time of day was no concern. When I got to MA, a small wrinkle in the plan caused a small inconvenience for me, which was no fault of the dealership or Ed. Nonetheless, Ed was extremely apologetic and strong-armed the management into giving me a significant added discount for my ???discomfort.??? I liked the way he took control of the situation without the need to ???get approval??? for our change of plans and price point. Ed made this deal easy, fair, and honestly--fun! Oh, and he threw in a complimentary dinner at the local diner (blueberry pie a ???must???). I have purchased many new cars over the years, and I can honestly say that Ed enabled the best sales experience I have EVER had. I highly recommend connecting with Ed at Imperial if they have a car you are interested in. Be sure to ask him about his professional history and you will be glad you did!

We purchased our 2014 Grand Cherokee {GC} two years ago. Joel Cohen was our sales person and he was very cordial, patient and helpful. We looked at cars for several days and he was very helpful in finding the Jeep of our dream. He helped us with a detailed lesson on all the features on this loaded Grand Cherokee Overland. Ever since we have returned to Imperial Cars for all our Service. We recently purchased a set of four OEM tires and a 4-wheel alignment from Imperial and were satisfied with the price and service. The department is excellent in providing service and most important it is delivered in a timely manner. We purchased a second car for my family this year, a used 2015 Subaru Outback. I've also recommended Imperial to my son and he purchased his Jeep GC there as well. I would recommend Imperial and our salesman Mr. Joel Cohen to anyone who is looking for a car. John Parmentier, Blackstone, MA

I liked the no pressure mood. The Salesman(Mark DeToma) who we worked with was amazing. Mark sat and spoke with us about different opinions buying and leasing. We talked as if we knew each other before meeting to buy our car. Nothing is rushed they move thing along at a comfortable pace. Making sure everything is clear and you have received any rebates or specials. Then the financial man (Robert Zalansky) made Magic with the numbers ( it was Disney Magic) got us a car payment that we could handle comfortably. Out of all the dealerships we have bought cars this one treats you like family. And most importantaly no stress. Hats 🎩 off to all who helped us! Double 🎩 off to Mark and Bob. Thank you so much.

I had a great experience, first with Santos getting back to me with my email request. Then, thank you Jim Burke, you're the best! You identified the Jeep I wanted, I didn't have to sit there for hours, you were up front and transparent, which I really appreciated! Of course, J.P., Jeff and Mike Walsh were awesome as well. Highly recommend to anyone looking for a Jeep vehicle. Sincerely Annie Daoust - repeat customer!

As we all know, the car buying experience isn't very enjoyable for many reasons....with that said, I was pleasantly surprised with the overall experience at Imperial. Garrett my sales rep was friendly, not pushy, knowledgeable, and was extremely responsive. If I am being completely honest, there were a few of the typical car dealership situations, however, the end result was a happy customer. The unique environment and overall friendly staff made it less painful and I am now driving a 2018 Jeep! If you haven't been to Imperial - it is worth a look. There's a diner if you are hungry and many other amenities on their lot. Go see Garrett!

I have bought five vehicles from Imperial and everytime I have had a great experience. Two of my last vehicles I have bought from Joel. He is great to work with, very knowledgeable in vehicles. I recently bought a 2017 Dodge Ram. I went there not expecting to buy a vehicle. I just had a couple of questions. So I waited for Joel because I trust him not to tell me what I wanted to hear but to really help me. He asked me what I was looking for so I told him what I am looking for I can't afford. He said try me, so I said a four door pick up truck around $250 a month. He said I got something. So he showed me my truck so I couldn't pass it up. He did the paperwork with my interest in mind. So I got my four door pickup truck. So even when the deal was done he still called me to touch base about my registration and a Bed liner that I am having put in. He doesn't just sell you a vehicle and forget you. He really cares about his customers. Thank you Joel, you are awesome. If you want to buy a vehicle go see Joel at the Jeep dealership. You will be treated right.

Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!

I purchased my first vehicle from Elmwood Dodge in 1998. This past week i took delivery of my 7th vehicle since then and although vehicles have changed throughout the years, the people and service that Elmwood provide has not and that's the reason i keep going back. Truly a great bunch of people!

I have bought Jeeps from other dealerships but I will never go elsewhere again. Jay L'Archevesque has assembled a great team to take care of things front to back. We recently leased a new 2018 Jeep and the process was seamless. We came and picked out the car and left 20 min later. The next day we came back, spent 15 minutes signing paperwork and that was it. Literally the easiest transaction to buy a car I have ever experienced. Vinny and Ben in finance was fantastic. Jarod was our sales rep and did a great job, even hand delivering the license plates to my office and putting them on the car. We also use their service dept and Scott and Tee are extremely helpful and solution oriented. I had to have a tire pressure sensor changed and Scott made sure to have a supervisor check the entire repair and he was actually able to take an $800 repair and make it $140. They always have courtesy rides and go above and beyond to make it as quick and easy to get things done, at regular market level rates. We send all of our friends here and will keep going myself. - Bryan and Devon McWilliams

Within moments of emailing, Harvey was in touch with me to help. It had been 20 yrs since my last Jeep and things have changed. He answered my questions and I came in that night. Rob was polite and professional. Next day delivery

Speaking as a lady who has been to several auto dealerships over my 29 (lol) years. Never liked needing to purchase a vehicle EVER. My Bolles experience? Totally stress-free. They (actually) listened to me & gave spot-on suggestions - no hype! Extremely friendly-genuine! Not just let's make a deal! Kyle! You are amazing! Took a whole lot of time explaining everything to me and then some! I felt so very comfortable in your hands. I thank you! Ken: the paperwork process was easy. (Of course, you did all the work,though) Wish I had dealt with you all years ago. Brian I thank you for being so gracious & my new JEEP mug. I totally recommend this crew/family to all. BTW I am not always easy to please! See you at 5000 miles. My appreciation!??

I chose to give a 5-star rating because my experience at First Chrysler was beyond my expectations. I traded in my 2015 Jeep Grand Cherokee altitude and bought a brand new 2019 Jeep GC altitude. Lindsey and Luis did a great job by walking me through the whole process and ensuring that I got the vehicle I wanted and also got the best value for my trade in. I would recommend this dealership to friends and family. Thanks, Danny J

My husband and I were looking for a new Jeep! We looked at the Cherokee, which I liked, the compass, my husband liked, and some Grand Cherokee???s. We bought a 2016 Jeep Renegade from First a little over a year ago and we were treated so nice then and zero pressure. We came back and Abbie was awesome and so patient! She didn???t pressure us at all like some dealerships. Very happy with our purchase and vehicles from First. Abbie got her step count in with us! Couldn???t ask for a better dealership! Everyone there is awesome!

I have been dealing with Bolles Motors since 1987. I have purchased three vehicles -- 1 new and 2 used -- and recently leased a 2018 Grand Cherokee Limited. I have also used Bolles to service all of m Jeep vehicles. I have never been disappointed in my dealings with Bolles. I have dealt with Brian Bolles, Barry Pinto, Ken Keaveny, as well as the service managers. When I come in for service, everything is explained thoroughly and I am given a price estimate if the repair is something that will need to be taken care of at a later date. All of the vehicles I have leased have been in excellent condition and mechanically sound. I have not hesitated to recommend Bolles Motors to others. They are a top notch dealer!

Finding a new car to buy/lease has never been one of the ways my husband and I have ever wanted to spend one of our weekends. We've always dreaded this experience and have never left a dealership liking anyone we've spoken to, until we met Jim at your dealership. From the introduction, Jim was friendly, open and interested in hearing what we were looking for, down to earth and honest, a truly likeable personality. Never once did we feel pressured into making a quick decision, Jim worked around our time and our schedule. There are many other Jeep dealerships out there and my husband has been researching for years since this has been his dream car since college. Jim truly earned our business and if it wasn't for him we would have left your dealership and gone to a competitor to see what they had to offer instead. You are very lucky to have a salesman like Jim on your staff, I hope you appreciate him as much as we did! Thank you Jim for such a wonderful and fun experience and helping us buy our first Jeep!!!

I went in for several things on my vehicle, I was Told 2-2.5 hours and that???s exactly how long it took. No complaints so far! Everything seems great!

Picked up a 2016 Jeep compass from Bob yesterday! I have got to say it was such an easy process! Bob is very very knowledgeable, patient, polite and easy going. Any question I had he was able to answer and then some! I also worked with Ken in finance and he had everything so organized and ready to go, just a couple signatures and a great conversation. I felt 0 pressure to make a decision and Bolles was so easy to work with! Will definitely recommend!