It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.
Southwest Ford Service Rep (Jeremy) got us in for a "Works Package" Service. He has always provided us with excellent service. We have two Ford products, 2016 Expedition and 2012 F-150 pickup. For the last Six Years, We have never had our vehicles serviced anywhere except Southwest Ford. The service is always excellent and staff are helpful and friendly.
Southwest Ford Service Rep (Jeremy) got us in for a "Works Package" Service. He has always provided us with excellent service. We have two Ford products, 2016 Expedition and 2012 F-150 pickup. For the last Six Years, We have never had our vehicles serviced anywhere except Southwest Ford. The service is always excellent and staff are helpful and friendly.
2019 RAM 1500 Limited Review
Why buy anything eles?
by Kyle from Minneapolis
May 10, 2019
5
I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.
This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.
It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.
2019 RAM 1500 Big Horn Review
I cannot believe the fuel economy!
by NickOB from Hazel Green, AL
May 9, 2019
5
4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.
After checking the web page on line, I decided to drive to Terrell ( approximately 45 miles from my home in Dallas ). This visit was not only well worth the 45 minute drive, but the contact with my Sales Consultant ( Brent Billingsly ) was the perfect blend of knowledge & sales without the aggressive push to close the deal on the spot. There was no excessive calling and he had all my contact info. Jason in finance and the Sales Manager Shannon Wagoner were outstanding partners in securing my business. Thanks " Randall Noe " of Tyler Texas you're the best! Marva J.
2019 RAM 1500 Big Horn Review
Great Truck
by Ledskof from Roswell, GA
May 6, 2019
4
The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice.
Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice.
Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable.
I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning.
Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly.
In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything.
I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents.
In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.
Great service and friendly atmosphere. The waiting room is nice and the coffee is great! The service people are excellent. Reasonably priced as well. Give me all the vehicles in the SHOWROOM!!��
2019 RAM 1500 Big Horn Review
This Ram has everything on it you need.
by Duck from TEMPERANCE
May 3, 2019
5
The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.
I want to thank Randall Noe Subaru for great customer service. I found my 2017 Outback with help from Sam and Kayla. This was an easy transaction that took less than 30 minutes. I am also taking advantage of of the additional Love closing where a rep is coming to my residence to go over the enhanced technology that is on my Outback. I highly recommend the Subaru Outback and if you are in the DFW area, Randall Noe is the best place to buy one. The staff there is the best I have seen in new car sales. Thanks again! .
2019 RAM 1500 Laramie Review
Don't Get Sucked in by the Good Looks
by DrGlockman from Montgomery County, MD
May 3, 2019
3
The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.
Price was exactly what I wanted to pay and what I wanted in my Forester, Excellent service, prompt with paper work, all staff friendly and helpful. Same staff was there from 2 yrs ago when my daughter bought her Subaru Crosstrek 2015.
2019 RAM 1500 Big Horn Review
Better than my past 3 Fords
by Hemi Driver from WAUKESHA, Wi
May 2, 2019
5
I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated
Shopped for a pre-owned truck here. They didn't have exactly what we needed yet, but they truly have a massive selection for buyers. We worked with Todd Broome and he was phenomenal! No pressure and super honest. I never leave reviews but felt compelled to leave this one for a car salesman who was super easy to work with. Because of Todd, we will continue working with Randall Noe on finding the right vehicle. I strongly recommend contacting Todd in Internet sales and see if he has something that meets your needs.
2019 RAM 1500 Big Horn Review
Most comfortable ride of any truck I have owned.
by JSB from Cape Coral, Fl.
May 2, 2019
5
The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.
by Don't remember the name of dealer from Fort Worth
December 3, 2018
4.5 (1312 reviews)
This was a great experience trying to find a used car I could afford cash I'm on very tight budget I couldn't find one I could afford this time .
2019 RAM 1500 Laramie Review
The car of my dreams!
by Dolceymg from Longwood, FL
May 2, 2019
5
This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull.
My boys love it.
Traded my 2015 Chevy Silverado V8 5.3, 6 spd, 4x2,
by Retired Skipper from Tucson/ Colorado
May 4, 2019
5
My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast...
We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway.
Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!
My service advisor was Ronald Green 210988. Ronald did a fantastic job...thank you Ron
2019 RAM 1500 Big Horn Review
Best riding truck I've had.
by Matt from Macy Indiana
May 1, 2019
5
Coming from a 2017 GMC Sierra this truck is hands down a better ride and more powerful. The crew cab is huge compared to others. It rides and performs better then my previous truck and rode better then other new ones I test drove.
The quality of service at Rockwall Dodge/Jeep is always top notch. The service staff are efficient, friendly, and continually provide an elevated level of customer service.
2019 RAM 1500 Longhorn Review
New 2019 Ram Big Horn
by Dennis H from Bartow, Fl
April 30, 2019
5
I have owned Ram Trucks since 1997. The new 2019 is a huge advancement compared to the previous models.
Has a quiet ride and all the power you ever need.
I've always had a great experience with this dealership. Sales and service department personnel are friendly and truly care about customer service! I've recommended them to my family !
2019 RAM 1500 Big Horn Review
2nd Ram I've owned
by David Costello from Groton
April 29, 2019
5
This 2019 Ram Big Horn is an upgrade from my 2014 Ram that I was currently driving, while I loved the 14 the new 19 is superior in every aspect I couldn't want more.
Thank you Greenville Chrysler for a Easy and Great purchase at your Store. Kyle Fawks worked hard to find me what I wanted and Did a Excellent job! Total respect from Kyle to myself and wife.. Nice and Courteous young Man. Thanks to Steve in Finance for a great experience. I'll be back next month to do another transaction with Kyle and group... ¿
2018 RAM 1500 Lone Star Review
LOVE IT
by Paul from IL
April 24, 2019
5
This car is better than my expectations , roomy , quick
Room for the family and the two large dogs
Hauls anything and everything.
Love everything about this truck
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