November 5, 2018
I am very tardy in getting this review written. Humblest apologies. While travelling to Neenah WI from our son's wedding in Atlanta GA, this past May, we had the misfortune of blowing our transmission in southern Illinois. We were towed to Hosick Motors. We arrived at noonish; JJ, the service advisor, could have said "We are all at lunch, you will have to wait." What he did say was, "We are all at lunch, we will get in my truck, get something to eat, and come back and figure this out." When the problem was diagnosed, we decided not to put the expense of a new transmission into our car, but to look for a good used one. One of the owners, Steve Hosick, spent all afternoon scouring auction sites for us, but nothing was just right. That evening, a trade in came in that was just what we wanted, so the next morning, we checked it out, and made the deal. We think Steve came in on his day off to ensure our purchase went smoothly. The finance man, Bryan, expedited our sale, and we were on our way. We will be retiring soon, and when the time comes to replace our existing vehicles, we will be having Steve do a search for us, and taking a road trip to Vandalia Illinois to give these wonderful people our business. We can not thank them enough; they turned a not so pleasant situation into one where we felt cared for and appreciated.